Skip to main content

Salesforce

Perficient 2013 Predictions

Salesforce-2013-predictions

Salesforce.com (The Company)

  • The salesforce.com juggernaut will continue at its current breakneck speed
  • Service Cloud will approaches a $750m annual run rate, with much of the growth coming from RightNow, Siebel, and Zendesk replacements
  • Salesforce.com and Workday will create a stronger partnership

Salesforce (The Product)

  • Socially oriented applications – Work.com, Salesforce Chatter Communities, and Chatter – will pick up steam and gain wider user adoption
  • There will be a resurgence of Salesforce Automation (SFA) features, in no small part brought on by the True to the core movement
  • Heroku – Make or break year:  They will either come in as a core part of the salesforce.com family or go back to being an independent company

Social & Mobile

  • Social and mobile apps will mature and provide a level of productivity and relevance   (don’t worry there will still be pictures of what people had for dinner on Facebook) for customers and those serving them

Competitive Landscape

  • Oracle will continue to play catch up and acquire companies to compete more effectively with salesforce.com. (Good luck integrating them with the Oracle stack!)
  • NetSuite will continue to do well as a strong ERP in the cloud

We have never been so excited about the possibilities that Salesforce and Force.com provides to us, our customers, and our community. Have a great 2013 everyone.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Andrew ODriscoll

More from this Author

Categories
Follow Us
TwitterLinkedinFacebookYoutubeInstagram