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Posts Tagged ‘Technical’

SharePoint migrations may cause consternation

When migrating to SharePoint 2013 older assets may need serious modification to gain from the benefits of the new, lightweight, fast, and fluid user interface. These benefits come from new CSS styles, themes, and master pages. Thus, you must re-create your custom branding by using the new styles, themes, or master pages available in SharePoint […]

Multifaceted Search using IBM Web Content Manager

Maria Rauba from Asponte presented how she implemented a multifaceted search using IBM Web Content Manager in Portal.  Faceted search is an often requested feature and is not something that comes out of the box in WCM.  Components used: Custom JSP Custom Search Seedlist WCM Search component Custom Javascript The HTML Form contains the custom […]

Optimizing Experiences Using IBM TeaLeaf

IBM Tealeaf is a tool that can help you optimize customer experiences with your website.  Here are a couple of examples of where Tealeaf can be used: A customer has an issue with the website and calls your service center for help.  Rather than have the customer relive the poor experience, Tealeaf allows the CSR […]

What's coming in WebSphere Portal and WCM

Rob Will, Chief Architect at IBM, presented the future vision for Portal and WCM today.   He started out talking about how the concept of customer experience has been evolving over the past few years.  A core shift has been to enable non-technical users to do more and more with less reliance on IT. A slight […]

What’s coming in WebSphere Portal and WCM

Rob Will, Chief Architect at IBM, presented the future vision for Portal and WCM today.   He started out talking about how the concept of customer experience has been evolving over the past few years.  A core shift has been to enable non-technical users to do more and more with less reliance on IT. A slight […]

IBM Connect: Going Deeper Into The Activity Stream

Mikkel Heisterberg presented on a deeper dive into Connections Activity Stream.  The Activity Stream in social represents a tool with high potential to make interaction easier and to get into what is most important to you.  This session focused on what it is and how to interact with it.  It was a pretty technical session […]

Multichannel Feature Pack 2 added to IBM Web Experience Factory

Multichannel delivery is a hot topic these days.  Just when you thought developing for multiple browsers was tedious, not we have to account for multiple device types, responsive sites, native mobile apps, etc, etc. To help with this IBM has updated the Multichannel Feature Pack to their rapid development environment Web Experience Factory.  With Web […]

5 Ways to Personalize Your Site Content

Claire Marshall  recently posted on IBM’s Smarter Conference blog an article titled “5 ways to personalize your site content via IBM Marketing Center“. In the post, she talks about the following ways to personalize your site: Greeting – if you know the person’s first/last name then display it on the page Referring Site – if […]

Digital Asset Management in IBM Customer Experience Suite

In May of this year, I blogged about IBM’s then up-coming Digital Asset Management integration with MediaBeacon.  IBM  started shipping that product on June 18, 2013 via electronic distribution and July 12 via CD.  You can see the official announcement letter for details. Here is a demo of MediaBeacon working directly with IBM Web Content […]

SAP and IBM WebSphere Portal working together

Integration is a long-standing requirement satisfied by enterprise portals.  Over the past 10 years, integrating SAP and IBM WebSphere Portal has been top of mind for a lot of people.  Marty Lechleider spoke at the IBM Exceptional Web Experience Conference on the offerings IBM has for integration. Both IBM and SAP have multiple products, so […]

Salesforce: Can I really build a portal on the platform?

Back in 2012, Gartner included Salesforce.com in their Horizontal Portal Magic Quadrant as a Visionary.  Since that time, many people have scratched their head wondering how is a CRM system a horizontal portal?   In fact, Michael Porter recently blogged about Virgin Airline’s new employee portal built on Salesforce.  But the real story behind Salesforce […]

Implementing Form Based TAI for the Developer

As identified in another post Full login filter testing for local developer environments, the requirement may arise that developer environments need to fully test implicitLoginFilter without deploying code to another environment.  This post walks thru the code and setup of a form based TAI. Create a new class which implements TrustAssociationInterceptor. In this class we […]

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