Posts Tagged ‘portal’

Janice James, one of Perficient’s experts in User Centered Design, forwarded to me an article about a new study on the state of intranet portals.  This study was conduct by Jakob Nielsen, who has been described as the “guru of web page usabililty”.  Overall, he has done  67 case studies to support the recommendations he […]

Janice James, one of Perficient’s experts in User Centered Design, forwarded to me an article about a new study on the state of intranet portals.  This study was conduct by Jakob Nielsen, who has been described as the “guru of web page usabililty”.  Overall, he has done  67 case studies to support the recommendations he […]

Welcome to part 1 of Mike Porter’s and my 12 part series on getting your portal solution to production quickly.  Each business day over the next two and a half weeks we will bring you real world approaches or best practices to help get your portal solution to production quickly.  Without any further delay, on […]

Recently Mike Porter and myself posted a 12 part series called 12 Things You Shouldn’t Do on a Portal Project which was based on a presentation we gave in May, 2011 at IBM’s Excellent Web Experience Conference.  The series was so well recieved we decided to do another 12 part series which discusses 12 things you […]

Yesterday I presented our 12 Things series as a webinar.  The presentation is the abbreviated version.   If you want to read the whole series you can look at the recap with all the links to each post here.  

Well I finally have taken the time to download the first beta for WebSphere Portal 8.  You can download the beta VM image here:  IBM Customer Experience Suite, IBM WebSphere Portal, and Web Content Manager Open Beta. Installation of the VM image was very easy.   I wish all my portal installs went this way.  The […]

Ajax is a good thing, right?    Well, not always. What Happened A financial company had a content based intranet and the implementer decided that absolutely everything should be done using Ajax.   The home page had about a dozen portlets on it.  Some were personalized but most simply displayed non personalized content which did not change […]

For all that I love portal and collaboration technology, I recognize there are time when you shouldn’t use it.  It can be heavy if it’s a one-off type application.  Portal can be difficult to implement if you are trying to recreate an entire application from scratch.  It can be really difficult and time consuming if […]

Here is a story of how a major hotel chain instantly got a huge ROI on portal… in the wrong direction! What Happened A major hotel chain had a metric that for every second they could cut from call handle time netted $108,000 a year in savings.  It is easy to see how converting the […]

Sometimes Portal Technology can frustrate both technical and business users because it seems so complicated.  The reality is that it is fairly complicated.  That’s what happens when the portal itself has portal administration, theme, documents, web content, personalization, security and a bunch of other services.  The following examples come from two customers who made mistakes […]

Sometimes Portal Technology can frustrate both technical and business users because it seems so complicated.  The reality is that it is fairly complicated.  That’s what happens when the portal itself has portal administration, theme, documents, web content, personalization, security and a bunch of other services.  The following examples come from two customers who made mistakes […]

On the 4th day of Christmas my true love gave to me, a never-ending portal strategy.  A portal strategy is a good thing, right?  Well, not if it never ends. What Happened I worked with a major insurance company that spent 3 months putting together an amazing 2 year portal strategy.  The strategy covered architecture, […]