Posts Tagged ‘Office Communications Server’

I’ve been prattling on about the need to integrate OCS into "business processes" for the past few months, and about how it shouldn’t just be about replacing like for like functionality. Let me diverge for just a minute from that thinking. Let’s just say you needed new communications infrastructure: Would Microsoft be competitive from the […]

So far VoiceCon SF has been great. And from an MS perspective it’s been quite interesting. It’s only the first day so no definitely conclusions yet. But one session was really informative and I wanted to recap and provide some insight. I sat in on a presentation that was about 3 hours long and consisted […]

Adding Value with UC How exactly can UC add value to the business?? It starts with asking some questions about the business: "Could my organization increase revenue if we reduced the amount of time it took to close a deal? Enter an order? Update an order? Process a request? Resolve an issue" "Could my organization […]

My Definition of Unified Communications Here’s my new working definition UC is using a single communications platform to increase productivity. That’s it. People in your organization aren’t communicating as effectively as they could; figure out how much money poor communication is costing you… AND FIX IT!! Maybe the fix involves a phone; maybe it doesn’t. […]

I’m getting ready for VoiceCon, which kicks off next week. I’ll be blogging everyday from the conference, focusing on what the UC roadmap looks like for the next 12-18 months. Obviously I’m going to be paying close attention to Microsoft at this conference. But I’m not really there so much to check out the new […]

Let me take a minute (or several minutes) to address the dreaded "No phone system connection" (alternately, the "Cannot connect to the phone system") error when you are doing Remote Call Control (RCC) When you are integrating Office Communications Server (OCS) 2007 with Cisco Unified Presence Server (CUPS), the default, generic message on communicator is […]

One of the biggest complaints I’ve seen with OCS was the large number of servers required when deploying all the components, even in consolidated scenarios. And although with new features come yet even more server roles, one change was made that actually helps reduce server footprint in smaller deployments. Monitoring Server With OCS 2007 to […]

Yes, you read this correctly: In a single-server Edge deployment a private IP address is now supported on the A/V Edge Role. It is still recommended to use a public IP address and is still not supported for scaled Edge deployments, but through some magical alignment of the stars (or more likely some work by […]

Jamie Stark, an OCS Product Manager at Microsoft, is blogging this week from VoiceCon in Amsterdam as he and his team officially announce and release details of the upcoming Office Communications Server 2007 R2 release. You can find his updates here: http://nomorephones.spaces.live.com/default.aspx The scheduled keynote should have just wrapped up within the hour, so I’d […]

I little used portion of the OCS installation wizard is the ability to delegate some access rights to specific user accounts so that remote or junior administrators can deploy OCS components on server in a environment without actually needed to have full administrative rights. Launch the OCS 2007 Deployment Wizard and (depending on if it’s […]

At the moment I have a few too many OCS-specific telephony devices on my desk: a Polycom CX700 handset (aka the Tanjay), an LG-Nortel IP8540 handset (aka the Catalina), an LG-Nortel IP8502 Bluetooth headset, a couple generic USB headsets, and the latest edition: the Polycom Communicator CX100 speakerphone. On any given day I’m either working […]

This week Live Meeting stopped working for me and I couldn’t schedule meetings. Whenever I attempted to schedule a meeting I got the following errors. From the Live Meeting 2007 Application: An error occurred while attempting to open the options; An error occurred while attempting to Meet Now. From the Conference Add-in for Microsoft Outlook: […]