R2 officially launches today. You can view all the PR stuff over at Microsoft & Jeff has linked to the launch site. There are some great videos about what people are doing with OCS here as well. If you do check out the videos, I highly highly recommend watching the Dassault systems video. It’s a […]
Posts Tagged ‘Office Communications Server’
OCS 2007 Server R2 Launch
Just a quick note here from Microsoft about the upcoming public launch of OCS R2: (There’s a link on the site right now that will conveniently add a calendar item and reminder to Outlook. ) The virtual event experience will be available at www.OCSR2LAUNCH.com on Tuesday February 3rd 2009. The event will open with a […]
Converting Recorded Live Meetings into Portable Media Files
Live Meeting 2007 has the ability to record meetings, capturing audio, video, and other shared content for archival and later viewing. When in a meeting the presenter can behind recording content and select where they want to save the output to. The main disadvantage with the recorded content has been the portability (or lack thereof) […]
Office Communications Server and the Contact Center
One of the best places to add value to an organization is in the way contacts with customers or partners is handled. For many – this is the call center / contact center. This is how sales are made, support tickets are resolved, new customers are discovered, current customers are retained. Up until now, MS […]
Viewing the OCS Address Book (for Humans)
Anyone who’s attempted to troubleshoot Address Book problems in OCS before has probably at least tried to open up the GalContacts.db file on a workstation running Office Communicator. Unfortunately it’s in some alien language with human strings dispersed among countless delimiters: This makes troubleshooting Address Book normalization operations kind of a pain. But luckily there […]
OCS Public IM Emergency Maintenance
By now most everyone should be aware that AOL made a certificate configuration change earlier this week that affected PIC communications between OCS users and AOL instant messaging users. Here is the first released blog describing the fix: Office Communicator clients cannot communicate with contacts homed on AOL Well, I just found out that Yahoo […]
Office Communicator Sidebar Gadget
Dmitry Polzin has created a Vista Sidebar Gadget for Office Communicator that helps better manage multiple conversation windows. You can download it from the Windows Live Gallery here:http://gallery.live.com/liveItemDetail.aspx?li=2701d34d-ec6a-48ec-9ce2-a3932345f3a8 As with any gadgets the window can be either docked in the sidebar or dragged out into the desktop . The gadget’s title bar shows your current […]
VoiceCon: Where was Cisco? Where was Nortel?
UPDATE 1/20/2009: Good comments from both Andy and Chris below about Cisco’s presence. Look for them to make a splash at VoiceCon Orlando 2009. As for Nortel, maybe their bankruptcy filing had something to do with the no-show? VoiceCon wrapped up today. Two big surprises for me: Cisco had no booth; Nortel had virtually no […]
IBM and MS: Playing Nice!
Good news for UC at large: Here at VoiceCon, Microsoft and IBM have committed to having federation interoperability for Office Communications Server 2007 and Lotus SameTime – support for it will be official in Q1 of 2009. For OCS, this will be part of the R2 release, according to Eric Swift of Microsoft. There will […]
The Tanjay Grows Up
At VoiceCon, I’ve spent some time hanging around the Microsoft booth trying to squeeze those guys for information about R2. A lot of my conversation has centered around the devices available for OCS. I’ve blogged about this before, and so has Jeff. Overall the devices (headsets, handsets, speakerphones) provide a pretty good experience. But I’ve […]
OCS: It Really Is a Conference Bridge!
I can finally retract my earlier statement about OCS 2007 not really being a conference bridge. This is officially resolved in OCS 2007 R2. I saw a great demo of the audio conferencing at VoiceCon. And, not to sound like too much of a fanboy, but… it rocked. I know what you’re thinking: whoopdedoo: Microsoft […]
VoiceCon: “It’s now mostly about the business”
Over and over, the presenters are stressing business integration. From Avaya to IBM to Microsoft to Nortel, it’s the commonly stated direction of UC. In one of the presentations yesterday, industry analyst Blair Pleasant laid out the four steps to UC nirvana (my words, not hers). They look something like the following: 1. IP communications […]