Posts Tagged ‘Lync’

Sunday night at about 7pm Chicago time, I downloaded and installed the Lync Mobile client for Windows Phone 7. In a sad reflection on what passes for excitement in my life, I had been checking about a few times an hour Saturday and Sunday; I probably hit the App Marketplace 50 times on Sunday before […]

The beginning of December marks Microsoft Lync 2010’s first anniversary. Two thousand and eleven has been a successful year for Lync, so let’s take a look at some of the milestones Lync has accomplished in just 12 months. About 3 million enterprise users use Lync 2010 for their telephony needs versus a traditional PBX. Forrester […]

My previous company was like many organizations; we battled time zone barriers and needed to communicate with a mobile workforce. I used 5 different tools on a daily basis to communicate with my colleagues. In hindsight, especially as a Lync user now, it’s easy to see how much productivity was lost in those 5 disparate […]

I recently had the pleasure of working with one of our customers to implement Lync Server 2010 Enterprise Voice with Cisco Unified Communications Manager (CUCM) 7.1.3. The integration between the two systems went pretty smoothly. During our testing phase though, we uncovered an issue with ringback. When a PSTN user or a Cisco IP Phone […]

As most people will have heard, Microsoft officially acquired Skype last week. There are precious few details about what the end-state is going to look like with Lync and Skype integrated; or even what Microsoft really plans to do with Skype. With so little information available directly from either party, I decided to read between […]

Overview Lync Server 2010 is extremely granular when it comes to routing voice calls. Lync administrators can configure a voice call to load balance between multiple PSTN gateways within a single site or failover to a PSTN gateway in a second site in the event the primary PSTN gateway fails. After numerous discussions with colleagues […]

One of the items I love about Microsoft Lync is the fact that I can plug my Lync certified headset (Plantronics Blackwire C420) into my laptop and instantly begin using it to make and receive telephone calls. This morning, I plugged my headset in to join a Lync Online Meeting and the audio started playing […]

If you have noticed, Lync’s personal note does not sync with your “My Site” status. It would’ve been great if there was a way to set the My Site link in the Lync client and it would automatically set the status. To accomplish the above we have to use the Lync client SDK which can […]

Have you ever tried enabling a user for Enterprise Voice or Exchange Unified Messaging and received an error stating the action could not be completed due to a duplicate record? I’ve surprisingly ran into this issue more than once recently. Whether a telephone number was used for testing purposes and simply forgotten about or caused […]

One of the very useful new features of Lync 2010 Phone Edition is support for LLDP (Link Layer Discovery Protocol) to allow phones to receive configuration information from the switches they plug into. If you have any experience with Cisco IP Telephony, you know that Cisco Discovery Protocol (CDP) is used for similar purposes to […]

Recently, I had the pleasure of deploying a new Lync Survivable Branch Appliance (SBA) at a customer site. If you’re unfamiliar with SBA functionality, a SBA’s primary function is to provide voice resiliency in office locations where direct internet connectivity to the main data center/central site is lost. I won’t go on and on about […]

There is plenty of documentation out there on how to install the XMPP gateway with OCS or Lync (references provided at the bottom of this post). This blog will not focus on the installation of the XMPP Gateway, but rather what to do if you receive TLS errors on the Lync Edge server when communicating […]