Excellent Web Expericnce Conference Must Attend Sessions For anyone attending IBM’s Excellent Web Experience Conference 5/16-5/19 in Orlando, FL, Perficient is presenting at three sessions including two with customers. TECH-B21 – You did What? Avoid the Unacceptable and Make it Exceptional Tuesday, May 17th at 3:15 in conference room Ireland A Glenn Kline, Technical Director, […]
Posts Tagged ‘Collaboration’
Recomended Sessions for IBM's Excellent Web Experience Conference.
Excellent Web Expericnce Conference Must Attend Sessions For anyone attending IBM’s Excellent Web Experience Conference 5/16-5/19 in Orlando, FL, Perficient is presenting at three sessions including two with customers. TECH-B21 – You did What? Avoid the Unacceptable and Make it Exceptional Tuesday, May 17th at 3:15 in conference room Ireland A Glenn Kline, Technical Director, […]
FAST for SharePoint 2010, Lessons Learned
We just did a FAST for SharePoint 2010 install & configuration at a client yesterday. The client had multiple servers; one admin and two non-admin servers. Great documentation is provided on TechNet, and really should be the outline that you use: http://technet.microsoft.com/en-us/library/ff381267.aspx Make sure you pay attention to the hardware/software requirements; Windows Firewall needs to […]
SharePoint governance vs Portal governance
At Perficient, we view governance as a critical piece of a portal implementation. We often recommend building out your governance model early in a portal project to avoid many of the pitfalls that we see when governance is an afterthought. In fact, we have been brought into many clients to help fix a poor portal […]
Perficient Podcast: Social Media Transforms Healthcare Delivery
Social Media Transforms Healthcare Delivery Welcome to the first Perficient Podcast! I look forward to using this channel more in the future to open the lines of communication on today’s most important Health IT topics. This podcast is the first in a series of interviews with Dr. Nanette Nuessle. In this interview, we spoke about […]
Link and Recap on Social Business Webinar
We hosted a webinar with IBM last week about Social Business: a New Way of Working. Don Lewis of Blue Cross Blue Shield of Minnesota did a great job discussing what worked at his company and what tools they used to be successful. The webinar is now available for replay. A couple of points you’ll […]
The Right Way to Get Employees to Collaborate
Liza Sisler (@lizasisler on twitter) pointed me to this article on collaboration on Information Week titled, “The Right Way to Get Employees to Collaborate“. Michael Sampson has obviously been around the block when it comes to deploying collaboration solutions and I completely agree with his main premise. Just building something and throwing it over the […]
Are Patients Consumers? Two Views to Consider
Recent conversations about changes to Medicare, the new ACO model, and the evolution of social media in the practice of medicine has caused questions to arise regarding the evolving role of patient within the healthcare space. Many have been using the word “consumer” as synonymous with today’s modern “patient”. con.sum.er: one that uses a commodity […]
Healthcare Reform & Physician Loyalty
Last Thursday I spoke in a webinar entitled “Healthcare Reform & Physician Loyalty: What Can CRM Do To Support Accountable Care Organizations (ACO)?”. During this presentation I covered physician loyalty and why it has become such a hot topic in light of healthcare reform and increasing trends in physician turnover. Perficient’s Lisa Anderson joined me […]
Inviting Patients into the Healthcare Conversation
Under pressure from healthcare reform, many healthcare organizations are focused on legal and financial issues as opposed to the redesign of clinical care. Ironically, data from IHI shows that healthcare organizations achieve lower costs when they put the highest emphasis on the entire healthcare system that patients use to receive care. By incorporating the critical […]
Physician Loyalty: What Hospitals Can Learn from Pharma
Traditional definitions of Customer Relationship Management (CRM) relate to the process that manages an organization’s relationships with customers and selectively retains the most profitable customers in order to increase profitability through meaningful communication. CRM is essentially a one-to-one marketing mechanism that uses IT tools, like databases and portals, to develop and manage the relationship that […]
Is Sharepoint 2010 a good collaboration tool?
Wow, it has been crazy busy here at Perficient lately. That’s good for us, but bad for getting blog posts out in a timely fashion. I came across SharePoint: Is It Worth Using as a Collaboration Tool? posted by Joe Shepley (@joesphepley) at CMS Wire on March 29, 2011. In that article, Mr. Shepley argues […]