The healthcare industry is experiencing revolutionary changes stemming from the rapidly shifting role of the patient within the care model. This is resulting in demand for easier access to healthcare professionals, access to online medical information and alternatives to contain costs and improve the quality of care. Innovations in social media and collaborative technologies provide […]
Posts Tagged ‘Collaboration’
Is the Top-Down Approach to Meaningful Use Really Causing Problems?
Taking a top-down approach to government initiatives has been scorned by New Public Management advocates, who claim that a top-down hierarchical structure hampers efficiency, fails to meet the needs of society and lends itself to poor outcomes. Yet, today’s Meaningful Use initiative is noted for taking a top-down approach. If scholars are right, then Meaningful […]
Knowledge Communities
I saw a good presentation on knowledge communities. The speaker, Jim Kane, gave a good overview. Before I go into notes let me note his one key best practice: ” Don’t just use a template. A template will fail.” He makes a great point that it’s about much more than just the technology. The Problem […]
Microsoft SharePoint News
Since this is the week for Sharepoint’s conference, I thought I would track the news from the conference. Quick hits and info: Microsoft has sold 125 million licenses of sharepoint Sharepoint 2010 has sold 62 million licenses so far SharePoint by itself would be one of the top 50 software firms 67% of firms have […]
6 Hour Commute to the Doctor’s Office
Last week I decided to take an adventure. Lurred by the promise of free wifi and power outlets, I decided to take the MegaBus to a healthcare event in Chicago (I blogged about this event last week). The $30 bus fare beat out airplane in terms of cost and car in terms of hours of […]
Social Business Replacing Social Media in Healthcare
This week alone I fielded three requests from healthcare organizations looking to embed social media into their traditional portal collaboration strategies. The interest can be divided into these camps: Organizations looking to implement enterprise portal solutions that provide colleagues with a way to communicate in a dynamic way. This is oftentimes being done more specifically […]
Changing the Collaboration Landscape
I just read an article at David Strom at ReadWrite Enterprise. It’s titled, “How Lotus Notes Changed the Collaboration Landscape“. The title is a bit of a misnomer. It should really be, “A Short Review of Social Technologies and how They Will Change the Collaboration Landscape”. Yeah, neither is all that catchy but the second […]
Join Perficient and Forrester for a webinar on Customer Experience Web Strategy
By now, you’ve probably become familiar with the acronym “CXM.” It stands for “customer experience management” and many would agree that content is the foundation of any rich, engaging customer experience. So how do you keep content, such as portal and social media content, from being siloed and instead properly integrate it into a more cohesive […]
Health Insurance Consumers: Let Them Eat Cake
Last week I read an article in TechCrunch called “Cake Health, The ‘Mint for Health Insurance’“. This article is about a new start up, called Cake Health of course, and it really got my attention. Cake Health aims to rid healthcare consumer of their headaches, and that’s quite a lofty business model considering the current […]
Magic Quadrant or Wave – Choosing a social business platform
We are starting to see some congruence in our techno-equalizers – the Quad and Wave. The leaders are starting to pull together: IBM SharePoint 2010 Jive But one area that is often noted is that many solutions are vertically aligned. That’s not a bad thing. As a general rule most of the leaders in either […]
Social Business Era: The 5th Great IT Era
Sandy Carter from IBM just published a YouTube video called: 5th Era – Social Business. Sandy is IBM’s Vice President of Social Business Evangelism and has been publishing lots of interesting videos and blog posts. At just over 3 minutes the video is a good break from your day. In this video, Sandy describes the […]
Gartner Magic Quadrant on Social Software in the Workplace
Gartner recently published the 2011 Magic Quadrant on Social Software in the Workplace. Not surprisingly, the market leaders are IBM, Jive and Microsoft. Gartner views IBM’s size and product breadth as major contributions to its ranking. Also, IBM Connections has many, many large implementations under its belt. IBM’s challenges come from the complexity of installing […]