Healthcare | Perspectives and insights on healthcare technology and healthcare industry trends and topics
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Healthcare

Perspectives and insights on healthcare technology and healthcare industry trends and topics

AHIP Digital Conference: AI in Healthcare 2018 Trends

Here at the American Health Insurers Digital Experience Conference (AHIP),  Jeff Cribs of Gartner and Ang Sun of Cambia Solutions gave an interesting presentation on AI trends to Watch in 2018. Example: the imageNet large scale challenge. Over the last 7 years it’s improved. in 2010, there was a 30% error rate. Today, Microsoft and […]

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Mobile First is Imperative for Healthcare Provider Intranets

Employees are using mobile devices more than ever before and are likely accessing important information from intranets via tablets and smart phones. This creates a number of challenges when intranets have been designed for optimal use with desktops resulting in a poor user experience and low adoption for employees accessing intranets via mobile devices. Mobile […]

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3 Technology Essentials for Health Plans in 2018

The state of uncertainty in the health insurance marketplace makes preparing for 2018 a challenge. Rather than sitting back and waiting to see what happens, health plans that recognize the ongoing need to transform their business models and embrace the shift to B2C will be in the driver’s seat. This B2C shift makes consumer insight […]

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Help is Here: Webinar to Cover Key Cloud Considerations

With so much information in the marketplace today, it is often difficult to distill key parameters for strategic decisions. I enjoy helping people find useful guideposts for making informed choices in technology. The Cloud is a key topic for everyone engaged in today’s strategic IT planning and software solution decisions. As such, I look forward […]

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How The Internet of Things (IoT) Benefits Patients and Providers

According to a Business Insider report, companies are going to spend almost $5 trillion on the IoT in the next five years. In fact, according to IDC, in the years to come, the fastest spending growth in IoT will come from the healthcare industry. IoT has a variety of applications in healthcare from smart sensors and […]

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How Bots are Improving Consumer, Member, and Patient Interactions

The practical development and deployment of bots has accelerated in the last year within healthcare. bots are playing a role in the improvement of consumer-member-patient interactions with providers as well as health plans by enhancing customer service support, supporting wellness programs for patients with chronic conditions, and an array of other applications. Additionally, bots make […]

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Revenue Cycle Management Requires “Trust But Verify” Mentality

Healthcare Providers depend on their electronic health records (EHR) and revenue cycle management (RCM) solution systems to capture and present metrics so that clinical and operational performance can be reviewed. In particular, RCM solutions/modules position themselves as a key component for spotlighting effective/ineffective processing areas within the “Front-End”, “Middle”, and “Back-End”. Having insights into operating […]

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Hospital at Home: An Effective Model for Acute Care Patients

Remote patient monitoring has been implemented over the last few years in select use cases with varied success based on the level of patient and provider team engagement. A new model that is gaining widespread adoption is Hospital at Home, developed by Bruce Leff, professor of medicine at Johns Hopkins. Hospital at Home provides remote […]

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The Information Impact on Providers, Plans, and Consumers

Over the better part of the last decade, most healthcare organizations have significantly invested into technologies like EHRs with Care Management and Population Health support. These investments have equipped their healthcare practitioners with accurate information about their patients necessary to provide timely and appropriate quality clinical care to their patients. Certainly, CMS helped influenced some […]

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How AI Verifies Insurance Eligibility to Benefit Members & Plans

Artificial Intelligence (AI) continues to mature as companies such as IBM, Amazon, and Google race to bring AI into the daily life of consumers. Underlying the technology of AI is natural language processing, which integrates fields as diverse as linguistics, neuroscience, anthropology, computer science, and psychology. As AI begins to permeate healthcare, its vast potential […]

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Using Healthcare Personalization to Delight, Engage & Empower

Consumers (including members and patients) recognize personalization gives them more enjoyable and relevant experiences online that help them accomplish their goals. Health plans and providers are now adopting personalization to create positive end-to-end consumer experiences on their sites, which in turn may increase engagement, improve loyalty, lower cost of service, and improve patient outcomes. For […]

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Owning the End-to-End Consumer – Patient Experience

Healthcare providers continue to focus on every interaction point consumers and patients have both online and in facility. It is critical for providers to own the end-to-end consumer-patient experience whether capabilities are empowered inside or outside the provider organization. The challenge is that providers are often reliant on multiple third party vendors for consumer and […]

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Healthcare Blog

Perspectives on healthcare industry trends and topics and health IT insights to help organizations optimize operational performance, enhance patient and member experience, comply with regulatory demands and transform their business.

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