The future of service isn’t reactive; it’s intelligent, predictive, and AI-powered. At Dreamforce 2025, join Perficient and Salesforce for a roundtable built for manufacturing leaders looking to modernize their service strategy. If you’re responsible for uptime, field service, or asset performance, this session is for you.
Take part in a focused, 40-person discussion where industry peers share how they use AI, IoT, and asset data to reshape aftermarket service. Learn how early adopters reduce operational risks and control rising service costs.
Led by:
- Lester McHargue – Director, Salesforce Manufacturing, Perficient
- Nanda Chitrala – Sr. Director, Manufacturing Solutions & Strategy, Salesforce
- Lance Fettig – Sr. Director, Business Consulting, Salesforce
What You’ll Gain
The manufacturers getting ahead are the ones transforming their service models now. You’ll walk away with practical strategies to:
- Enable smarter scheduling with real-time asset visibility
- Prevent asset failures using predictive insights
- Ensure accurate billing with the right data and tools
- Drive new revenue models through Servitization
This session is a chance to see what’s working on the ground and ask the questions that matter to your business.
Event Details
Reserve your session spot with the Dreamforce Agenda Builder today: Transform Aftermarket with Asset Service Management
Dates & Times:
Tuesday, Oct 14 | 2:30 PM – 3:30 PM PDT (4:30 PM – 5:30 PM CDT) | Moscone West, L2, Roundtable 12
Wednesday, Oct 15 | 8:30 AM – 9:30 AM PDT (10:30 AM – 11:30 AM CDT) | Moscone West, L2, Roundtable 12
Let’s Rethink Aftermarket Service: Smarter, Faster, and Powered by AI
Manufacturers are transforming service operations with AI, IoT, and asset intelligence. This roundtable offers a chance to learn what early adopters are doing to reduce costs, prevent downtime, and unlock new revenue.
If you’re interested in meeting with our team during Dreamforce or would like to connect ahead of the event, visit our event page to schedule a 1:1 meeting with our AI strategy team or connect with executive leadership onsite.
