Why Conversion Rate Optimization is The Most Important Investment You Need to Make in 2025 Imagine you’ve just opened a new restaurant. You’ve done your homework—picked the perfect location buzzing with your ideal customers, surrounded by offices, nightlife, and tourist spots. Foot traffic? Check. Your food is top-notch. You’ve hired talented chefs, tested your dishes […]
Conversational Commerce: Transforming Digital Shopping Through AI-Powered Conversations
Although the traditional model has served us well, customers now have exceptionally high expectations for service in an eCommerce experience. Despite the complexity of building product catalogs, developing a headless frontend with top-tier UX, promotion engines, and segment-based personalization, customers still expect high-quality information delivered instantly, in a way that minimizes the time required to […]
HCL Commerce V9.1 – The Power of HCL Commerce Search
The HCL Commerce v9.1 release saw major changes in features, functionality, and technology. This blog series will focus on each of these components separately. Some examples of these changes include HCL Commerce Search, which is powered by Elasticsearch, a modern storefront that uses Next.js, containerized cloud-native architecture, modern business user tooling, and support for new […]
HCL Commerce V9.1 – Coexistence of the Headless Next.js Ruby & Aurora Storefronts
HCL Commerce v9.1 release saw a major change in features, functionality, and technology. This blog series will focus on each of these components separately. Some examples of these changes include HCL Commerce Search, which is powered by Elasticsearch, a modern storefront that uses Next.js, containerized cloud native architecture, modern business user tooling, and provides support […]
Enabling Subscriptions in Shopify
A subscription business model is a recurring revenue model in which customers pay a fee periodically, such as monthly or yearly, in exchange for products and services. This model allows you to leverage your customer relationships to create a steady income stream. In addition to the discounted nature of the product, replenishment subscriptions are also […]
Preparing for AI? Here’s How Product Information Management (PIM) Gets Your Data in Shape
Can a Product Information Management (PIM) System Make Your Data AI-Ready? Yes, a PIM system can help get your data ready for AI—but only if it’s set up the right way. If you’re managing product info across channels, you already know that bad data means bad results. And if you’re thinking of adding AI—like auto-tagging, […]
HCL Commerce V9.1 – The Power of the Next.js Ruby Storefront
The HCL Commerce v9.1 release saw major features, functionality, and technology changes. This blog series will focus on each of these components separately. Some examples of these changes include HCL Commerce Search, which is powered by Elasticsearch, a modern storefront that uses Next.js, containerized cloud-native architecture, modern business user tooling, and support for new integrations […]
Perficient Experts Interviewed for Forrester Report: The Future of Commerce (US)
Perficient continues to be recognized in the industry as a leader in commerce strategy and implementation, achieving awards from partners and industry organizations as well as inclusions in key analyst reports. Our experts’ insights on distributed and dynamic commerce strategies, including distributed channels such as social media, influencer content, shoppable media, and GenAI as a […]
Countdown to the Kibo Connect Client Summit 2025
Our trusted Unified Commerce Platform partner, Kibo, is gearing up to host the Kibo Connect Client Summit from May 7th to 9th at the Loews Downtown Chicago Hotel. Since the start of our partnership in 2021, Kibo has consistently delivered success through innovative commerce and delivery models, a dynamic omnichannel pricing and promotions engine, and […]
Managed Service Offering (MSO) Support Ticketing System
A ticketing system, such as a Dynamic Tracking Tool, can be a powerful tool for MSO support teams, providing a centralized and efficient way to manage incidents and service requests. Here are some more details on the benefits. Organize and triage cases: With a ticketing system, MSO support teams can easily prioritize cases based on […]
A Customer-Centric Shoptalk Spring 2025
Perficient’s experts recently attended Shoptalk Spring in Las Vegas, immersing themselves in three days of meetings and networking with brands and partners amidst the lively atmosphere of smoke-filled hallways, pulsating music, and dazzling lasers. Justin Racine, Principal of Commerce, shared his insights with CMSWire, and we’ve highlighted some of his key takeaways below. The Golden […]
My Adobe Summit 2025 Takeaways
Adobe Summit 2025 is officially a wrap, and I have pages and pages of notes to go through with my team to plan out our year! The two terms that appear the most in my notes are Performance and Personalization. Customer expectations continue to rise, and the demand is higher than ever for lightning-fast sites […]