Cloud

Considering migrating your contact center operations to the cloud? Transitioning from a legacy on-premise solution to a Cloud Contact Center as a Service (CCaaS) platform offers significant advantages, including greater flexibility, scalability, improved customer experience, and potential cost savings. However, the success of this transition depends heavily on selecting the right vendor and ensuring alignment […]

Privileged Identity Management Privileged Identity Management (PIM) is a service in Microsoft Entra ID that enables you to manage, control, and monitor access to important resources in your organization. These resources include those in Microsoft Entra ID, Azure, and other Microsoft Online Services such as Microsoft 365 or Microsoft Intune. This blog has been written […]

Cloud is easy—until it isn’t. Perficient’s Edge: A Strategic Cloud Partner Focused on Business Outcomes Cloud adoption has skyrocketed. Multi-cloud. Hybrid cloud. AI-optimized workloads. Clients are moving fast, but many are moving blindly. The result? High costs, low returns, and strategies that stall before they scale. That’s why this moment matters. Now, more than ever, […]

When it comes to manufacturing, companies (OEM) require services from their manufacturing partners to help with the production of finished and semi-finished products.  There are two known solutions that Oracle Fusion SCM suite offers: Outside Processing (OSP) and Contract Manufacturing.  Both solutions involve a third-party vendor and a service component to either help complete a […]

Sitecore XM cloud content migration can be approached in various ways. The first thing that comes to mind when working on the Sitecore upgrade project to XM Cloud is content migration. Choosing the right method helps reduce migration time and avoid errors. I will outline the approach that best meets our client’s needs in this […]

Microsoft 365 offers several types of groups; each designed for different collaboration and communication needs: Microsoft 365 Groups (M365): These are used for collaboration between users both inside and outside your organization. They include a shared mailbox, calendar, SharePoint site, Microsoft Teams and more. Distribution Groups: These are used for sending email notifications to a […]

Objective: Enable resource monitoring for AWS EC2 instances using the Dynatrace monitoring tool (OneAgent) to gain real-time insights into system performance, detect anomalies, and optimize resource utilization. What is Dynatrace? Dynatrace is a platform for observability and application performance monitoring (APM) that delivers real-time insights into application performance, infrastructure oversight, and analytics powered by AI. […]

If you are a Game of Thrones fan, you are probably familiar with the “winter is coming” phrase.  When it comes to Oracle Fusion, the Redwood experience has been coming for years, but now it’s almost here. Oracle is in the process of overhauling the whole fusion suite with what they call the “Redwood Experience.” […]

Data Summit 2025 is just around the corner, and we’re excited to connect, learn, and share ideas with fellow leaders in the data and AI space. As the pace of innovation accelerates, events like this offer a unique opportunity to engage with peers, discover groundbreaking solutions, and discuss the future of data-driven transformation.  We caught […]

Over the past three years working with Marketing Cloud Personalization (formerly Interaction Studio), I’ve always been intrigued by the Mobile icon and its capabilities. A few months ago, I decided to take a hands-on approach by developing my own application to explore this functionality firsthand, testing its implementation and understanding its real-world impact. And that […]

Isn’t SFO an airport?  The airport one would travel if the destination is Oracle’s Redwood Shores campus.  Widely known as the initialism for the San Francisco International Airport, the answer would be correct if this question were posed in that context.  However, in Oracle Fusion, SFO stands for the Supply Chain Financial Orchestration. Based on […]

Roeslein & Associates  Business Challenge + Opportunity  Replaced disparate and outdated legacy systems with Oracle Fusion Cloud Manufacturing at a well-established manufacturing company.  We implemented a scalable Fusion solution, including Project Driven Supply Chain (PDSC), and full Financial and Supply Chain Management Suites to enable Roeslein to execute and extend their business processes globally.  The […]