Customer Experience + Design

An enterprise master patient index (EMPI) is the glue that holds together all things patient related. It provides the foundation for improved patient safety and outcomes, as well as a positive patient experience. The issue I’ve seen is that a lot of healthcare organizations don’t havea comprehensive, consistent, EMPI. So why are organizations in this […]

The healthcare world is in the middle of a data revolution of sorts. Both providers and payors are starting to realize that their transactional systems contain a wealth of data that can be used for strategic advantage. Many organizations are spending considerable time and resources in standardizing, cleansing and remediating data issues in their transactional […]

In a recent report by Healthcare IT News called “Core needs, mobility to fuel health IT spending” a new study releases findings about what types of healthcare workers are likely to increase spending in healthcare IT and in what areas. The study was CompTIA’s Second Annual Healthcare IT Insights and Opportunities study. Key objectives, as […]

The recent Microsoft HUG event in Redmond, WA was an exciting event that clearly showed that Microsoft has a platform that can easily support the healthcare platform of the future. The combination of Microsoft and their partners can now combine to provide a full connected care platform.

Enterprise Health Information Exchange (EHIE) is a key way to empower physicians and patients to demonstrate meaningful use of electronic health records (EHRs). In this presentation, I discuss the business case for EHIE and discuss some of the organizations and products currently leading the market. Let me know what you think! (You can also watch […]

HIPAA 4010 to 5010 translation is the “fix” for the time crunch for many healthcare payers or providers facing with missing the 5010 testing deadlines in January 1, 2011.

InformationWeek provided a snapshot of how healthcare and medical companies are innovating. Efficiency and business intelligence top the list, followed by lowering costs and improving customer service. Unfortunately, eco-friendliness is at the bottom of the list. Where do you see your healthcare organization’s priorities? Take a look at the full chart here. InformationWeek also indicates […]

As Martin Sizemore said in a recent post to this blog: “Information and data exchange is critical to the delivery of quality patient care services and effectiveness of healthcare organizations…The solution is a Healthcare Information Exchange (HIE) which is an initiative that aligns the areas of technology, interoperability, standards utilization, harmonization, and business information systems […]

The solution is a Healthcare Information Exchange (HIE) which is an initiative that aligns the areas of technology, interoperability, standards utilization, harmonization, and business information systems necessary to make the elimination of the healthcare clipboard possible.

Analytics can offer a wide range of benefits to healthcare organizations. It can provide information to make better decisions on or impact quality of care, patient outcomes, cost containment, operational efficiency and regulatory compliance. At a theoretical level, healthcare organizations understand these benefits. In fact, implementing analytics is on the top ten list of many […]

Does your organization need to take advantage of the HL7 messages created by your healthcare applications, outside sources and medical devices? Then now is a good time to organize the digital nervous system with an Integration Competency Center.

Perficient is happy to announce a new partnership with Convergence CT. CCT offers a very interesting Healthcare Research Data Warehouse Platform. This platform is a big leap forward in research technology