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Customer Experience + Design

Twitter Saves the Day!

Here’s a fun video montage from a recent episode of Grey’s Anatomy where tweet-happy residents collaborate with doctors from other facilities via Twitter to discover an alternative procedure during surgery. The first live-tweeted surgery (in real life) occurred over two years ago in January of 2009, when staff from the Henry Ford Hospital in Detroit […]

Massive Health

A new healthcare startup called Massive Health has been getting a lot of buzz recently. They are still in–as they call it–“ninja mode,” so there aren’t a lot of details about the products and services they will be offering. But it’s clear that the company is going to be focusing on driving behavior change by […]

Healthcare Organizations are Going Social: Learn from the BCBS of MN Experience

Social business has revolutionized the health care industry. Both patients and hospitals are moving into the social space via traditional and healthcare specific collaboration communities. Healthcare organizations are met with a bevy of challenges when attempting to balance the benefits of adopting a social strategy with security and investment concerns. On Thursday, February 24th at […]

Accountable Care Organizations: Will we be reading in 2011 “Community ACOs Partner with Large Carrier”?

I was reading “2011 Predictions: MU Goes Tactical, ACO Strategic” where John Moore, Chilmark Research, lists 2011 key IT healthcare trends. I have a payer background so my view of ACOs is slanted to the systems and processes that have been put in place over the years at Payers (DM, CM, UM, Wellness, Pharmacy Benefit […]

ACO: “If you build it, they will come”. Really? Not without a Payor Marketing Plan.

There is an ACO belief out there that “if you build it, they will come.” This belief is all based on honorable intentions for the patient and our communities. I just want to know what marketing plan and mobile application was used to contact all the baseball fans to go to Iowa in the movie […]

Getting Patients and Clinicians to Speak the Same Language

(via ePatientDave) You know how in science fiction movies the alien/human language barrier is overcome by some tiny electronic universal translator that instantaneously allows each party of a conversation to speak and listen in their native language? Google’s new voice-enabled Google Translate app (currently available for Android, iPhone likely coming soon) brings us one step […]

Follow Perficient Healthcare on Twitter

Want to keep up with the latest news that we at Perficient Healthcare IT blog are following? Then follow @Perficient_HC on Twitter! If you really want to get into the weeds, you can follow some of the contributors individually: Liza Sisler: @lizasisler Christel Kellogg: @Gr8Wolf Erin Eschen: @ErinE Christopher Monnier: @chrismonnier

Hashtag Empathy – Using Twitter to Listen to Patients

We at the Perficient Healthcare IT blog are big proponents of social media. As Liza recently outlined, social media offers numerous ways to find information and develop and deepen relationships. Along those same lines, I think social media offers some great tools for cultivating empathy. What do I mean by empathy? Dev Patnaik literally wrote […]

Twitter Weekly Updates for 2011-01-16

Docs use #iPad to check on patient status, treatment http://dld.bz/EzzG #healthIT # #HIMSS celebrates 50 years with 50 awards http://dld.bz/Ez7n # RT @ahier: The @HIMSS conference has an increasingly active Social Media Center http://bit.ly/gd7gla Bigger each year #hcsm #HIMSS11 # RT @lizasisler: Congrats to @jimmyweeks now VP Information Services for Yale New Haven Health System! […]

The iPhonECG – Empowering Patients with Specialized Medical Data

The above video is a sneak preview of AliveCor’s iPhonECG, and is brought to us by scrubd.in, a brand new site devoted to categorizing, describing, and organizing medical apps. The iPhonECG has gotten a lot of well-deserved press, with many commentators remarking that the device is “proof that we are living in the future.” Indeed, […]

Healthcare IT and the iPhone Effect

Today’s big news is that the iPhone will soon be available on the Verizon network, and Verizon was quick to reassure potential customers that its 3G network is ready for the onslaught of new iPhone users. The chart pictured above shows the impact of the iPhone 3G on the AT&T network (source), an impact that […]

Microsoft Surface live at Perficient!

Microsoft Surface wowed at CES and there’s been considerable buzz about the technology, new form factors and reduced price ever since. I initially had the opportunity to see Surface in action at the Microsoft World Partner Conference in 2009 and had the opportunity to learn about some Surface Healthcare applications when the Texas Health Resources […]

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