This is a question that continues to come up and is truly important to understand in order to have success with CRM in your organization. There are many books written about CRM success and they all revolve around three major items that need to be taken into account with CRM within any company: 1. People […]
Robert Fitzer
As part of Perficient's Microsoft National team I manage our CRM practice. As part of the Microsoft practice senior leadership team I am focused on the stewardship of our Microsoft xRM/CRM Practice. The primary objectives of our Microsoft Practices are to drive consistent and successful sales and delivery of solutions within the CRM solution space across all Perficient business units. Areas of responsibility include: partner management, sales and marketing and delivery & staff enablement.
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Blogs from this Author
Office 365 Impressive and Powerful and CRM Ready!
Last week I spent some time with Perficient’s Microsoft Office 365 Practice Lead, David Greve from Chicago. He was a great source of information on the power of Office 365 and some of the incredible things Perficient has been able to do with it. I thought I would take a moment and share. Also, I […]
Top 5 Reason Why CRM Users Should Be Excited for Dec 2012 Update
This week the Microsoft Dynamics CRM team announced that the long awaited next service update will be available in December. Very overdue but highly anticipated. I wanted to take a moment to highlight a few items that users should get excited about. You can read the full details by downloading the document directly. Microsoft Product […]