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Mark Polly

Mark Polly is Perficient's Chief Strategist for Customer Experience Platforms. He works to create great customer, partner, and employee experiences. Mark specializes in web content management, portal, search, CRM, marketing automation, customer service, collaboration, social networks, and more.

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Blogs from this Author

Twitter Bootstrap and Adobe CQ5.5

In doing some research into Adobe CQ5.5, I came across an interesting article that sent me into a new research mission today.  (Whenever I see something new, I just have to research it right then and there.) So I came across this link in Google:  TWITTER BOOTSTRAP FOR ADOBE CQ5.5.  I had no idea what […]

Can Liferay Portal Scale?

Since we work with several different portal products, I’m often asked about the performance of Liferay portal when it comes to scalability.  I think most people who ask this question are under the impression that the big players (IBM, Oracle, Microsoft, Adobe, etc) do scale very well.  Indeed those vendors do spend a good amount […]

Oracle's Customer Experience Revolution

Oracle has fully jumped into the Customer Experience market and is claiming a revolution!  We now have the age of the customer.  Oracle says “Customers have many choices today. So it is critical to make their experiences as simple, consistent, and relevant as possible as they move throughout the customer lifecycle, from buying to owning—and […]

Oracle’s Customer Experience Revolution

Oracle has fully jumped into the Customer Experience market and is claiming a revolution!  We now have the age of the customer.  Oracle says “Customers have many choices today. So it is critical to make their experiences as simple, consistent, and relevant as possible as they move throughout the customer lifecycle, from buying to owning—and […]

Video: Integrating IBM WCM and External Content Systems

If you missed IBM’s Exceptional Web Experience conference in May, you’ll be glad to know that IBM is posting many of the presentations on the Portal Wiki.  This is an excellent chance to see the actual video of the presentations and not just the presentation file. Stefan Hepper presented a nice session on how to […]

Getting Started with WebSphere Portal 8 and Web Content Manager 8

IBM has created a site to help get people familiar with their Web Experience suite.  The site is called Getting Started with Your Web Experience.  In the site, you will find tutorials on various parts of the web experience, including installing WebSphere Portal 8, configuring a database, and customizing the portal.  The site must be […]

Playing Catchup with IBM WebSphere Portal 8

IBM released WebSphere Portal 8 in May just before the IBM Exceptional Web Experience (xWebx) conference in Austin, TX.  I’ve posted several blogs about this version and have installed it several times (see the related posts). But there are two add-ons which are not yet updated for WebSphere Portal 8 and for which we are […]

Adobe CQ 5.5 Social Communities

Back in March, Adobe launched a new version of its CQ product and I blogged about it a couple of times: Adobe CQ5.5 Sneak Peek Adobe CQ5.5 Now Available At the time of the announcement, Adobe also announced CQ 5.5 Social Communities, but had not yet shipped that feature.  Well, I missed the original shipping […]

Forrester Wave on Activity Streams

We’ve written many articles on this blog about the importance of Activity Streams, mostly in conjunction with social software.  Forrester recently released the first research report dedicated to just Activity Streams.  To be included in the research, Forrester said the product had to specialize in activity streams as opposed to being a platform. Initially this […]

IBM Web Experience Fast Track

IBM has long had a Solutions Catalog or application store, which includes portlets and other code for their products.   Some solutions are free from IBM and others, while some solutions you have to purchase.  You can look at the Solutions Catalog here. In addition to the Solutions Catalog, IBM is now offering what they […]

What's New in WebSphere Portal 8 and Web Content Manager (WCM) 8

At IBM’s Exceptional Web Experience Conference, Rob Will, Chief Architect for WebSphere Portal and WCM, delivered his usual outstanding presentation on What’s New in WebSphere Portal and WCM.  His presentation was 117 slides long, so it was packed with lots of information.  He conveyed some of IBM goals with respect to Portal and WCM and […]

What’s New in WebSphere Portal 8 and Web Content Manager (WCM) 8

At IBM’s Exceptional Web Experience Conference, Rob Will, Chief Architect for WebSphere Portal and WCM, delivered his usual outstanding presentation on What’s New in WebSphere Portal and WCM.  His presentation was 117 slides long, so it was packed with lots of information.  He conveyed some of IBM goals with respect to Portal and WCM and […]

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