Brian Siefferman

Microsoft Teams has recently come out with some exciting new features and functionality which makes this hub for teamwork an even more robust tool. In this article I’ll go over some of those updates that have rolled out or are in the process of rolling out over the last few weeks. April Updates for Users […]

Well you’ve been patiently waiting and Microsoft has finally answered your prayers. The new Microsoft Teams and Skype for Business Admin Center is now in the process of being rolled out across all tenants. If you notice that your tenant still only shows Skype for Business Admin center, no need to worry. Microsoft is rolling […]

So you’ve installed the Teams desktop app and you’re ready to start scheduling Teams meetings in Outlook. One problem…there is no option to make it a Teams Meeting. Well you’re not alone, because apparently this has been an issue among many Teams users. As luck would have it, there are quick fixes if you run […]

Extra! Extra! Read all about it! Microsoft Teams is joining Skype for Business in the admin center! You may have seen the news in your tenant/online regarding the exciting news that Microsoft Teams is finally joining Skype for Business in the Admin Center. For the admins that are not fond of using PowerShell for everything, […]

So you’ve heard all the hype around the new Microsoft product called “Teams”, but you’re not exactly sure what it DOES. Worry not, this article will cover: A high level overview of Microsoft Teams Assessing readiness for Microsoft Teams Best Practices when implementing Microsoft Teams As an added note, this blog post is not a […]

Enterprise Connect 2018 is wrapping up and over the past year there has been an abundance of new exciting products and services released into the world of Unified Communications. However, there can only be one winner and Microsoft has earned top honors this year for its reinvigorated intelligent communications solution called Microsoft Teams. Microsoft Teams […]

You may remember back in July 2017, Microsoft announced that support for Exchange Online Unified Messaging for 3rd party PBX connections via SBC (Session Border Controller) would be discontinued July of 2018. Microsoft’s intention to discontinue this support would allow them to focus on providing the best quality of service for their voicemail-enabled mailboxes in […]

The Microsoft Ignite Conference took place last week (9/25/17 – 9/29/17) and to no surprise, we were flooded with a plethora of exciting news for Skype for Business and Teams. One of the exciting announcements regarding Microsoft Teams that came out just before the conference (and discussed further at Ignite) revolved around Guest Access. However, most admins that […]

As previously mentioned in my post about auto attendants, I briefly discussed covering the new addition of Call Queues in Skype for Business Online in a follow-up post. That being said, I will describe what exactly a call queue is and how this functionality can be beneficial to you when leveraging Cloud PBX. I will cover how to […]

During the past several months, we’ve seen a plethora of changes within Skype for Business Cloud PBX, meaning we are getting closer and closer to feature parity between on premise Skype for Business Server and Skype for Business Online. Among those changes was the addition of auto attendants. At Enterprise Connect in Orlando (March 2017), […]