We’re excited to announce that Perficient has been included in the “DEOT Services Provider with Other IT Services” category in the IDC Market Glance: Digital Engineering and Operational Technology Services, 4Q25 report (Doc# US53142225, December 2025). This segment includes service providers whose offerings and value proposition are focused primarily on Digital Engineering and OT services.
We believe our inclusion in this Market Glance reflects our deep commitment to helping organizations navigate the complex intersection of digital innovation and operational technology with confidence, agility, and cutting-edge engineering capabilities.
According to IDC, Digital Engineering and Operational Technology Services encompass three critical areas: product engineering services that support an enterprise’s existing software, hardware, and semiconductor product lifecycle from concept to end of life; operational technology services including plant engineering, manufacturing engineering services, asset modernization, and IIoT services; and digital engineering innovation accelerator services that leverage next-generation technologies like IoT, AI/ML, Generative AI, AR/VR, Digital Twins, Robotics, and more to transform product engineering and operational technology capabilities.
To us, this inclusion validates Perficient’s comprehensive approach to digital engineering and our ability to integrate emerging technologies with operational excellence to drive measurable business outcomes for our clients.
“Being included in the IDC Market Glance for Digital Engineering and Operational Technology Services is a testament to our team’s expertise in bridging the gap between digital innovation and operational reality,” said Justin Huckins, Perficient Director, AI Digital and Martech Strategy. “We’re proud to help organizations modernize their product engineering capabilities, optimize their operational technology infrastructure, and leverage AI and other advanced technologies to accelerate innovation and drive competitive advantage.”
Solutions Informed by Industry Expertise
We have found that one of the keys to real impact is to deeply understand the challenges and complexities of the industry for which digital engineering and operational technology solutions are created. This approach is especially important for complex manufacturing environments, energy infrastructure, and automotive innovation where off-the-shelf solutions fall short.
We believe our automotive expertise has been further validated by our inclusion as a Major Player in the IDC MarketScape: Worldwide IT and Engineering Services for Software-Defined Vehicles 2025 Vendor Assessment (Doc # US51813124, September 2025). We believe this recognition underscores our leadership in strategic vision for the automotive industry and our AI-first approach across the SDV lifecycle, promoting innovation in areas such as digital twins, augmented and virtual reality, smart personalization throughout the buyer and ownership experience, and the monetization of connected vehicle data.
Ingesting, Reporting, and Monetizing Telemetry Data
We helped a top Japanese multinational automobile manufacturer build a comprehensive cloud data platform to securely store, orchestrate, and analyze proprietary electric vehicle battery data for strategic decision-making and monetization. By designing and implementing a Microsoft Azure architecture using Terraform, we delivered robust data pipelines that clean, enrich, and ingest complex telematics datasets. Our solution integrated Databricks for advanced analytics and Power BI for visualization, creating a centralized, secure, and scalable platform that leverages data governance and strategy to maximize the monetization of EV batteries.
Explore our strategic position on battery passports and Cloud capabilities.
Transforming EV Adoption Through Subscription Model Innovation
We partnered with a major automotive manufacturer to enhance their EV subscription plan and mobile app, addressing customer concerns about charging accessibility and infrastructure fragmentation. Our application modernization and Adobe teams created seamless customer journeys that enabled subscribers to order complimentary supercharger adapters and integrated the mobile app with shipping and billing systems to track adapter delivery and process charging transactions. This innovative approach resulted in over 105,000 adapter orders and 55,000 new subscribers in the first month of launch, generating significant media attention as the industry’s first offering of this type.
Read more about our automotive industry solutions or discover our application modernization services.
Building Advanced Metering Infrastructure for Operational Excellence
We developed an advanced metering infrastructure solution for a leading nationwide diversified energy provider to provide real-time outage information from meters, routers, transformers, and substations. Using Databricks on Azure integrated with ArcGIS and Azure API Management, we built a comprehensive data foundation to ingest IoT data from all network components while overlaying hyperspectral imagery to visualize vegetation, poles, and terrain. This AMI implementation created a single source of truth for operational teams, reduced operational costs, and enabled accurate, timely information delivery to customers, fundamentally improving maintenance, engineering, and customer service workflows.
Read more about our energy and utilities expertise or explore our IoT and operational technology capabilities.
Let’s Engineer the Future Together
As organizations continue to digitally transform their engineering and operational capabilities, Perficient remains a trusted partner for companies seeking to lead in the era of smart products, connected operations, and AI-driven innovation.
About IDC Market Glance:
This IDC study is a vendor assessment of the 2025 IT and engineering services market for software-defined vehicles (SDVs) using the IDC MarketScape model. This assessment discusses both the quantitative and qualitative characteristics for success in the software-defined vehicle life-cycle services market and covers a variety of vendors operating in this market. The evaluation is based on a comprehensive and rigorous framework that compares vendors, assesses them based on certain criteria, and highlights the factors expected to be most important for market success in the short and long terms.
