Kristen Quick, Director at Perficient, shared her insights on the transformative potential of Salesforce Life Sciences Cloud for pharmaceutical and med tech organizations, highlighting its ability to drive innovation and improve outcomes.
As the healthcare landscape continues to evolve, innovative solutions like Life Sciences Cloud are becoming essential for driving efficiency, improving patient care, and accelerating time to market:
Introduction to Kristen Quick
Kristen Quick is a director in Perficient’s Salesforce practice, focusing on the healthcare portfolio. With a background in marketing at a rural community hospital, Kristen has a deep understanding of the patient experience and the business of providing great care. Her passion lies in orchestrating seamless, personalized, and memorable experiences for patients, caregivers, and providers through advanced technology.
The Game-Changer: Salesforce Life Sciences Cloud
Kristen describes Salesforce Life Sciences Cloud as a “healthy disruption” in the industry. For the past seven years, a dominant market solution has led the way for Life Sciences engagement, but now Salesforce introduces competition that drives innovation and new ways of working. What sets Life Sciences Cloud apart is its end-to-end solution, covering clinical, medical, commercial, and patient needs. It offers technical capabilities such as data access, native integrations, generative AI, mobile capabilities, and metadata, all designed to meet specific industry use cases out of the box.
Kristen highlights, “These efficiencies can accelerate speed to market with a new device or treatment or the ability to more quickly get a life-saving device, drug, or therapy to a patient.”
Addressing Unique Challenges in Digital Transformation
Life sciences organizations face several challenges in digital transformation, including legacy systems, siloed data, regulatory compliance, and clinical trial modernization. Kristen emphasizes when having Data Cloud included in the platform provides a significant advantage in overcoming these challenges.
Salesforce’s commitment to trust and security is evident in the extra precautions taken with this cloud, such as an industry-compliant data model and the Einstein Trust layer, which ensures data safety and compliance.
Future Advancements and Innovations
The power of Life Sciences Cloud is just beginning. Kristen is particularly excited about the upcoming advancements in the commercial operations suite, which will enhance customer engagement capabilities for healthcare professionals and provide powerful tools for sales reps. These features will contribute to clinical, medical, and commercial ROI by accelerating products to market and getting patients the therapies they need faster.
Perficient’s Role in Maximizing Value
Perficient stands out as a unique partner with both breadth and depth of industry experience and Salesforce expertise. Kristen explains that Perficient starts every engagement by understanding the client’s strategy and business outcomes, creating an incremental plan that marries the “why” with the “how.” This approach ensures that clients can fully leverage the capabilities of Life Sciences Cloud to achieve their goals.
Conclusion
Salesforce Life Sciences Cloud is poised to revolutionize the pharmaceutical and med tech industries by providing a comprehensive, secure, and innovative platform. With the support of experienced partners like Perficient, organizations can navigate the complexities of digital transformation and unlock new levels of efficiency and patient care. Stay tuned for the full video interview with Kristen Quick to learn more about the exciting possibilities of Life Sciences Cloud.
If you have any questions or would like to learn more about Agentforce, reach out to our Healthcare team. And stay tuned for the full video interview with Kristen Quick, where we dive deeper into the benefits and applications of Salesforce Life Sciences Cloud.
