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Perficient at Dreamforce 2024: A Look at Innovation, Agentforce, and the Future of AI

A View Inside The Salesforce Tower Lobby On 415 Mission Street.

 

Perficient’s presence at Dreamforce 2024 was more than just attending—it was about connecting, innovating, and driving real change. From discussing cutting-edge AI like Agentforce to supporting initiatives such as Girls Who Code, Perficient is committed to shaping both the present and future of technology. Whether you joined us at our sessions or other events, we aimed to create meaningful experiences for all attendees.

Agentforce: A New Era for AI in Business

At Dreamforce 2024, Salesforce unveiled Agentforce, an AI innovation set to redefine how businesses operate. As discussed in Johnathon Rademacher’s article on Agentforce, this revolutionary platform moves beyond being an extension of traditional AI—it’s a reinvention.

With Agentforce, AI shifts from assisting with simple tasks to autonomously making decisions and completing complex, multi-step processes. It promises to push industries beyond the capabilities of traditional CRM, transforming customer relationships and business operations into fully AI-powered and autonomous systems.

This aligns with Salesforce CEO Marc Benioff’s philosophy of shoshin, or “beginner’s mind,” which emphasizes openness to innovation. Benioff’s vision of continuous reinvention has been key to Salesforce’s success, and the introduction of Agentforce reinforces this commitment. By pioneering a new standard in AI, Salesforce is not just adapting to technological advancements but actively leading the charge.

Perficient’s Dreamforce 2024 Experience: Exclusive Events and Insights

Perficient’s involvement at Dreamforce 2024 showcased not only our commitment to innovation but also our focus on creating engaging experiences for attendees. Here are some key moments:

  • Perficient Happy Hour

    • We kicked off Dreamforce with a happy hour at Shelby’s Mezzanine Lounge. The event fostered connections and energized participants for the upcoming sessions.
  • Breakfast Keynote Watch Party

    • Attendees gathered at Hotel Zelos for a breakfast buffet and live-streamed keynote watch party. This was an opportunity to experience Salesforce’s latest innovations, including the introduction of Agentforce, while networking with peers and experts.
  • Data Cloud + Databricks: As Good Together as PB&J Session

    • In the afternoon, Perficient’s Eric Walk and Johnathon Rademacher hosted a session focusing on the integration of Data Cloud and Databricks. Attendees learned how these platforms work together to enhance data-driven strategies, streamline decision-making, and drive business success.
  • Life Sciences Cloud Consultations

    • Perficient recently hosted a personalized consultation session to explore how Salesforce Life Sciences Cloud can transform operations for the life sciences industry. This tailored 1:1 conversation allowed attendees to discuss how the platform’s AI-driven solutions can enhance clinical trials, revenue management, and patient communication strategies.
  • Salesforce Success Roundtable Session

    • Dreamforce concluded with a Salesforce Success Roundtable, led by our Chelsea Monda, where participants shared best practices and insights on maximizing ROI and driving innovation with Salesforce technologies.

What’s Next for Businesses?

While Dreamforce 2024 has wrapped, the journey continues with Agentforce leading the way. For those who couldn’t attend, there’s still time to explore the latest AI innovations. Perficient’s team is ready to help your business implement cutting-edge Salesforce solutions tailored to your specific needs.

Nationwide Showcases AI-Driven Personalization Success at Dreamforce 2024
At Dreamforce 2024, personalization was a key focus, with Nationwide’s AVP of Marketing Operations, Zach Mason, sharing the company’s success using Salesforce Marketing Cloud to deliver seamless, personalized experiences. During the session, Tailor Experiences with Einstein-Driven Personalization,” Nationwide showcased how partnering with Perficient helped optimize customer journeys, increase conversions, and drive faster decision-making through AI-driven insights. Attendees gained valuable strategies for maximizing customer lifetime value using Salesforce’s personalization tools.

Supporting Girls Who Code at Dreamforce 2024: Shaping the Present and the Future

At Perficient, shattering boundaries is at the heart of our mission. We take seriously our role in fostering equity across the industry. As part of this commitment, Perficient is proud to partner with Girls Who Code at Dreamforce 2024.

By supporting this initiative, we’re helping to close the gender gap in technology and transform the image of what a programmer can be. Through education and career opportunities, we’re making a lasting impact on both our industry and our communities.

Perficient + Salesforce: A Trusted Partnership

As a Salesforce Summit Partner, Perficient brings over two decades of expertise in delivering digital solutions across industries like healthcare, financial services, and more. With deep knowledge of Salesforce Clouds, AI, and DevOps, we’re uniquely positioned to help you navigate this new AI-driven era and maximize the benefits of Agentforce. Schedule some time with us  and let our experts fill you in. And stay tuned to our Salesforce blog for all more post-conference insights.

Let’s continue to shatter boundaries together!

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Shanna Lueders

Shanna Lueders is the Salesforce Marketing Manager supporting marketing activities for Perficient's Salesforce partnership. In her role, Shanna collaborates closely with the sales and leadership teams to drive marketing initiatives and achieve business goals. Shanna also brings valuable experience from her time as an account manager for brands including Papa John's Inc. and Ulta Beauty. Outside of work, Shanna enjoys reading, writing, music, cooking, spending time with family, traveling, and antiquing.

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