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People of Perficient: Meet Stephanie Sterling, Healthcare Business Operations Manager

Stephanie Sterling.1

Our global colleagues bring an unmatched level of dedication, passion, and drive to every project and deliverable. Through Perficient’s industry expertise in healthcare, we can make a difference for patients, care teams, and their families. Healthcare organizations play an integral role in providing equitable access to care options, and Perficient is uniquely positioned to equip industry leaders with the tools, capabilities, and strategy to transform the healthcare journey.

We recently heard from Stephanie Sterling, business operations manager, Healthcare, about her experience working at Perficient. Learn how she is creating a collaborative environment where colleagues feel valued, while supporting Perficient’s approach to healthcare through an equity lens.

Describe your role at Perficient. What does a typical day look like?Stephanie Sterling.2

As the business operations manager for the healthcare group, I hold the responsibility of making a positive impact on my colleagues by offering structure, support, and training. I ensure that my colleagues have the essential tools and process clarity required to thrive in their roles. Additionally, I prioritize improving communication channels, which ultimately enhances collaboration and contributes to a more cohesive team.

DISCOVER MORE: Read About the Individual Success Stories of Our Colleagues

What do you value as a team member at Perficient?

I am grateful to work at a company that prioritizes work-life balance and fosters a culture of appreciation for colleague contributions. The ability to maintain a healthy equilibrium between work and personal life is extremely important to me.

Moreover, being part of a team that consistently acknowledges and values the efforts of each colleague has cultivated a supportive and collaborative work environment that I enjoy.

READ MORE: Perficient’s Global Culture Cultivates Collaboration and Meaningful Connection

What made you decide to work for Perficient? What makes you stay and want to do your best work?

In all honesty, I ended up at Perficient serendipitously. I was working through a temp agency and was sent to Perficient as a file clerk back when we had an office in Austin, Texas. The assignment was only for six weeks, but after the initial timeframe, I stayed on and was eventually hired. I left the company but returned about a year and a half later. I stayed because I like the culture fostered at Perficient and I have always been treated with professional respect, even when I was just a temporary file clerk.

READ MORE: The Culture and Colleague Experience at Perficient


Healthcare and life sciences organizations are increasingly focused on equity. How are you seeing DE&I addressed in your work and in the industry?

Many of my colleagues are doing great work addressing DEI with our customers! They are utilizing their industry and technical expertise to build inclusive care pathways, messaging strategies, and digital transformation initiatives for our clients.

In addition, I have been thrilled to see Perficient’s Bright Paths Program unfold. I look forward to our company’s continued success in bringing STEM opportunities to underrepresented groups and collaborating with current and future Bright Paths graduates at Perficient.

READ MORE: Diversity, Equity, and Inclusion in Healthcare  

Healthcare Leaders Turn to Us

Our healthcare experts  understand the unique challenges facing the industry. The 10 largest health systems and 10 largest health insurers in the U.S. have counted on us to support their end-to-end digital success. Modern Healthcare has also recognized us as the fifth-largest healthcare IT consulting firm.

We bring pragmatic, strategically-grounded know-how to our clients’ initiatives. And our work gets attention – not only by industry groups that recognize and award our work but also by top technology partners that know our teams will reliably deliver complex, game-changing implementations. Most importantly, our clients demonstrate their trust in us by partnering with us again and again. We are incredibly proud of our 90% repeat business rate because it represents the trust and collaborative culture that we work so hard to build every day within our teams and with every client.

With more than 20 years of experience in the healthcare industry, Perficient is a trusted, end-to-end, global digital consultancy.


It’s no secret our success is because of our people. No matter the technology or time zone, our colleagues are committed to delivering innovative, end-to-end digital solutions for the world’s biggest brands, and we bring a collaborative spirit to every interaction. We’re always seeking the best and brightest to work with us. Join our team and experience a culture that challenges, champions, and celebrates our people.

Visit our Careers page to see career opportunities and more!

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Madison Ripson

Madison Ripson is an Associate Marketing Coordinator supporting the Communications team at Perficient. She is a graduate of the University of Missouri-Columbia with a degree in journalism. Madison is based in our St. Louis office, focusing on corporate communications and employer branding.

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