Perficient was recently included as a digital commerce service provider in Gartner’s Digital Commerce Vendor Guide, 2020. This guide helps application leaders understand the various technologies, capabilities and partnerships they should consider when building a differentiated commerce ecosystem.
According to Gartner’s 2019 Digital Commerce State of the Union Survey, 48% of respondents said that delivering the desired customer experience was the top challenge facing them in their digital commerce endeavors. That makes building a holistic digital commerce ecosystem – and selecting the right platforms and partner for your needs – more important than ever.
Inclusion in this report demonstrates Perficient’s expertise in providing services that create those holistic commerce ecosystems, as demonstrated by our work with brands such as Watsco and JOANN.
Beyond listing technologies and partners to consider, the vendor guide also provides guidance to application leaders on how they can approach their digital commerce initiatives, including:
- Exploring vendors that support top initiatives such as customer analytics, unified commerce and visual experiences.
- Future-proofing their technology investments by refining their vision, strategy and critical parts of their business with inspiration from key digital commerce technology markets and innovative emerging vendors.
- Drawing up a digital commerce roadmap after defining their organization’s digital commerce requirements in detail.
To download the full report, click here.
