Enterprise Architecture Case Study – City of Austin

Rob Byrd the Chief Architect at the City of Austin, gave his insights into running an enterprise architecture practice at a largish, and rapidly growing, US city.

Information Technology departments are unable to keep pace with the business needs (demand) for enterprise-wide capabilities.

Capability: People, processes and technology

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The City of Austin wants to be the best managed city (in the world), not only the “Live Music Capital of the World“.

• Need for interface
• Data

Quote: Get a good mentor. A good architect takes at least a year (with a good mentor) to get productive.

Enterprise Architecture is about:

• Common Capabilities
• Common Data
• Identify Common Goals

Business Needs Analysis:

• Value Proposition (what can an architect give you)
• What goals are you trying to achieve? (Goal Dependency)

Business Strategic Viewpoint:

• Patterns
• Map to IT capabilities
• Realize the goals

Define the Customer Experience:

• Integrate the business needs
• User tells IT what they want – specification

Develop IT Business Need Strategy

• Center of Excellence
• Service Delivery Model

EA Derived IT Strategy

• EA should work for corporate executives not CIO
• Align IT to deliver maximum value to business