Brendon Jones, Senior Solutions Architect at Perficient, recently wrote a blog post detailing the role of social business patterns in helping enterprises engage stakeholders.
Companies at the forefront of social communication are doing more than developing a presence on major platforms. They are taking their external social tools and technologies and embedding them into core business processes and capabilities. They are using social approaches not only to communicate better with their customers, but also to share knowledge with their suppliers, business partners and, perhaps most important, their employees. In short, they are rapidly progressing to a larger, more substantive transformation in how they work called social business.
To read Brendon’s full blog post, click here.
