Social Governance's Relevance to Social Banking

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I’m guest blogging at the Financial Services Blog.  My first post is there but I’ll be highlighting several social topics of relevance to the banking world.  Yes, I chose governance as my first topic but I promise it’s not that boring.  I just want to set the stage that in the brave new world of social media, banks cannot afford to miss the conversation.  So as regulated entities, they should define their governance rules.
Check out the entire post along with a few  examples of how social media can really hurt a company.