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Customer Experience and Design

No one gets hurt when you crash your revenue cycle

The Revenue Cycle is the operational process an organization follows to bring cash into the hospital. Revenue Cycle Management is about monitoring this process to identify strong and weak points in this process.

In this video I will demonstrate how to use business intelligence tools to manage your revenue cycles. This will cover considerations around Accounts Receivables and Payments, Collection and Denials, and finally Process Measures.

The benefits of understanding the source of cash, obstacles to getting and keeping the cash, and the staff role in accomplishing this are shown in the video.
Watch the full video in High Definition here.

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Mike Jenkins

Mike Jenkins has over 25 years of experience architecting, developing, and implementing solutions for organizations in the US, Canada, Europe, and Asia. Mike is experienced in healthcare, finance, defense, manufacturing, training, and retail industries. Some of Mike’s healthcare projects include: developing a core measures proactive monitoring system; developing an eHealth strategy for a growing community hospital; implementing transparent pricing and outcomes measurement solutions; automating clinical and administrative tasks through forms automation; connecting multiple healthcare systems through a common patient portal; and developing an electronic medical record application. He designed the Physician’s Portal and Secure Messaging Product for one of the top-five vendors in clinical information systems. His application development experience includes Amalga, CPOE, Clinical Portals, Patient Portals, Secure Messaging, HIM, Interoperability, and NEDSS for State level health departments. He is a Project Management Professional (PMP), a Certified Rational Consultant (RMUC), a LEAN Black Belt, and a Microsoft Certified Technology Specialist (MCTS). He is fluent in most methodologies and teaches the PMP Certification course in Atlanta.

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