Skip to main content

Customer Experience and Design

Healthcare Reform & Physician Loyalty

by on May 2nd, 2011 | ~ minute read

Last Thursday I spoke in a webinar entitled “Healthcare Reform & Physician Loyalty: What Can CRM Do To Support Accountable Care Organizations (ACO)?”. During this presentation I covered physician loyalty and why it has become such a hot topic in light of healthcare reform and increasing trends in physician turnover. Perficient’s Lisa Anderson joined me to provided a demo of CRM and how this technology tool can help hospitals increase their loyalty, and resulting referrals, from physicians.

Get the Guide
Good UX Means Good Business

In a world where technology is rapidly advancing and user expectations are rising, it’s no longer enough to have an average user experience; to delight your users and surpass your competition you must strive for the exceptional.

Get the Guide

You can view the slides below. You can also view a recast of the webinar here: http://www.perficient.com/webinars/

Let me know what you think!

See this slideshow on SlideShare.

Tags

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Martin Sizemore

Enterprise Architect with specialized skills in Enterprise Application Integration (EAI) and Service Oriented Architecture (SOA). Consultant and a trusted advisor to Chief Executive Officers, COOs, CIOs and senior managers for global multi-national companies and healthcare organizations. Deep industry experience as a consultant in manufacturing, healthcare and financial services industries. Broad knowledge of IBM hardware and software offerings with numerous certifications and recognitions from IBM including On-Demand Computing and SOA Advisor. Experienced with Microsoft general software products and architecture, including Sharepoint and SQL Server. Deep technical skills in system integration, system and software selection, data architecture, data warehousing and infrastructure design including virtualization.

More from this Author

Categories
Follow Us