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Office 365 – Why You Need to Understand ImmutableID

As part of planning for your identity with Office 365, it’s important to understand the concept of the “ImmutableID”. By definition, “immutable” means “unable to be changed” which should be sufficient warning that this is something you need to take time to plan properly.
In spite of your planning, your organization could become involved in an unexpected merger, acquisition or divestiture that requires you to make changes to your Active Directory environment; this can have downstream impact to the ImmutableID and thus Office 365.
If you use Directory Synchronization with Office 365 and are looking at a future Active Directory migration project, it’s critical that you understand ImmutableID.
Below are some important concepts to understand around ImmutableID and potential ways to address it as part of Active Directory changes.

Background

If you install DirSync or AADSync with the defaults, the Active Directory “objectGUID” is used as your ImmutableID. After your initial sync, objects in the cloud will have the base-64 version of the objectGUID stamped as the ImmutableID.
In the DirSync / AADSync metaverse, the value is actually stored as “sourceAnchor”. Basically what you have is the attribute flow below:

There are a number of scripts in the TechNet Script Gallery that can help with the base-64 conversion of the objectGUID. I often use GUID2ImmutableID.ps1 as it does the conversion in both directions.

When Your ImmutableID Is Not “Immutable”

The default objectGUID works okay until you start looking at changes to your Active Directory forests. If you have future plans to perform some type of AD forest migration, you’ll want to look at alternatives.
When a user object is moved between domains in an Active Directory forest, the objectSID is changed but the objectGUID remains the same. However, in an AD forest migration, the objectGUID will change and there is no concept of “SID History” with objectGUID. Be aware that even in a domain migration within the same forest, some third-party migration tools actually provision a new user object as part of their sync process and thus would generate a new objectGUID.

How to Change Your ImmutableID

Wait… Didn’t I just say that ImmutableID could not be changed? Well that’s still true, you can’t change the ImmutableID on an object that is being synchronized.
There are, however, ways to change the ImmutableID on an object if you either disable Directory Synchronization in the tenant or move the object out of the scope of DirSync / AADSync. Keep in mind that these can be very disruptive operations and not something I would plan to do unless all other alternatives have been exhausted.
Disabling Directory Synchronization in your tenant can take 72 hours and is not something I would ever consider if you need to change only a few objects. Even in a situation where you’re doing an AD forest migration, it’s not likely that your users are converting over in one single batch.
There are even some ways to change a user’s ImmutableID via “Set-MsolUserPrincipalName” by changing their UPN to a cloud UPN and back however this is would be something you might try while troubleshooting a single user and should not be part of your overall identity strategy.

A More Planned Approach

In AADSync, we can select a different attribute than objectGUID as the sourceAnchor during the installation. It’s important to remember the same “unable to be changed” rule applies when you’re selecting this attribute. So while it might seem that something like “employeeID” is a suitable attribute that is unique and never changes, I find that this one starts to falter in organizations that use contractors or have contractors that occasionally get hired as employees. Also, remember that you may have non-user accounts to sync such as shared mailboxes or conference rooms and these won’t have a value for “employeeID”.

Note: Using a different sourceAnchor than objectGUID is not the same as the “alternate login” feature that allows you to use a different login attribute than userPrincipalName.

Among the attributes that can be used as the sourceAnchor are the Exchange custom extension attributes. The actual attribute here is not as critical as much as the value we populate it with and how we use it. Since objectGUID is guaranteed to be unique, we can still use that to initially populate our selected sourceAnchor attribute. When an object is moved to a new forest as part of our AD forest migration, we can carry over the old objectGUID as a sort of “SID History”.
Here is our attribute flow again (before an AD forest migration) but this time we’re using “extensionAttribute1” as our sourceAnchor:

And here it is after we migrate the user to a new AD forest:

In the above configuration, the on-premises objectGUID changes but the sourceAnchor in the metaverse and the ImmutableID in the cloud are never changed; they still contain the base-64 version of the original objectGUID.
Even in a situation where you’ve previously deployed DirSync with a sourceAnchor of objectGUID, you could move to the above model by installing AADSync, configuring for a different sourceAnchor attribute, populating that attribute and running a sync.

Impact to AD FS

Important to note here is that the default objectGUID is used by the claims issuance rules when you create the relying party trust for Office 365. If you use the above process to change your sourceAnchor from objectGUID to some other attribute, you need to update this claim rule.
To edit the rule:

  • Launch the “AD FS Management” console
  • Expand “Trust Relationships”
  • Select “Relying Party Trusts”
  • Right-click “Microsoft Office 365 Identity Platform”
  • Select “Edit Claims Rules…”
  • Select claim rule #1 and select “Edit Rule”
  • Change the value “objectGUID” as seen below to the appropriate sourceAnchor attribute

Additional Reading

Paul Williams has a series of articles covering similar aspects in relation to the FIM MA and Office 365, check out these for some additional reading:

You may also want to check out these Microsoft notes regarding multi-forest environments and the old FIM MA: Multi-forest Directory Sync with Single Sign-On Roadmap

Summary

  • The ImmutableID cannot be changed without significant impact.
  • Planning your ImmutableID is critical if an Active Directory forest migration is in your future.
  • If you previously deployed using DirSync and objectGUID as the ImmutableID, switching to AADSync can allow you to change the sourceAnchor attribute.
  • Changing the sourceAnchor attribute from objectGUID to another attribute requires a change to the AD FS claims rules.

Did you find this article helpful?
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Thoughts on “Office 365 – Why You Need to Understand ImmutableID”

  1. So am I ok just not messing with source anchor stuff?
    I use Azure AD Connect and leave default settings the way they are.
    I have everyone’s UPN to match their e-mail address as well.
    Maybe later down the road we will use Shibboleth for authentication, because apparently boss wants to do that instead of ADFS.
    For now I have authentication going through Azure AD Connect Password Sync.

  2. JCQ85-
    You can leave the default source anchor configuration if you don’t have any AD forest migrations on the horizon. Even if you do, you can deal with it now or later.
    Thanks
    Joe

  3. Great article Joe. However I can see a downside of using custom AD attributes as Immutable Id – you will have to run some kind of script to update that AD field regularly, which is a pain.
    Also, in my case of cross-forest user migration there is no Exchange on the destination forest, so extended attributes simply don’t exist.
    Any advice please?

  4. Dmitry-
    Yes, the attribute needs to be maintained but it can just be added into the provision process like every other task (mailbox enablement, licensing, etc).
    If you don’t have the Exchange attributes, you could still extend the schema which would give them or you can use an attribute like “mS-DS-ConsistencyGuid” which is also popular for this purpose. Keep in mind, if you “copy” user accounts to create new users, you’ll want to make sure you’re not copying this value.
    Thanks for the feedback.
    Joe

  5. HI,
    If I use employeeID as sourceAnchor , how it will be stored as immutableID in Azure AD? May I know the conversion being used for the other AD Attributes likewise objectGUID is converted to BASE64 and stored as ImmutableID?

  6. Hi,
    How employeeID is used as SourceAnchor and what kind of transformation is being used in it while storing it as ImmutableID?

  7. Hi,
    How AAD Connect transforms employeeID(from AD) as SourceAnchor to ImmutableID(to Azure AD)? In case of ObjectGUID as SourceAnchor , it will converts sourceAnchor to base64string and stores in ImmutableID of the corresponding user.

  8. Joe….Super article! One question about the diagram….your extensionAttribute1 says JQB…and ditto for the SourceAnchor and ImmutableID. But if AADSync is using extensionAttribute1 then wouldn’t it convert JQB… into a base64 format to something different as the source anchor (thus seeing this as a new object and creating duplicates)?
    Should extensionAttribute1 be represented as the original ObjectGUID? i.e E24900..
    Or am I reading this wrong?

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