Posts Tagged ‘Social Media’

I like where Alinean is going with this article / white paper.    When Goldman Sachs invests $450 Million in facebook and thinks it’s a $500 Billion company. When MySpace is laying off employees. When you see a lot of articles about how to manage your social media, then you have to question what is the […]

Alinean, an ROI and TCO research firm, just completed a study on which industries and companies were the most popular in social media and why.  Tom Pisello blogs about it. The findings highlight distinct differences in popularity based on company practices and customer profiles, with many companies and industries displaying an enormous leveraging of social […]

Perficient is pleased to announce the acquisition of speakTECH, an interactive design firm and Microsoft National Systems Integrator partner. “speakTECH’s interactive design, social media and collaboration consulting capabilities are highly complementary to several of Perficient’s existing focus areas,” said Kathy Henely, Perficient’s chief operating officer. “We see opportunity to introduce speakTECH’s offerings to our current […]

More and more companies are using twitter, facebook, and other tools to find dissatisfied users and fix their problems.  Mashable has defined their top 5.

This article succinctly describes a physician’s discovery, implementation and use of social media and portal tools to communicate engage and transact with his target audience. He clearly delineates between the public, opinion type of communication to a broad audience from the private, secured message communication for patient specific questions and processes. He respects the audience […]

I recently met with a group of physicians to discuss connecting to communities and use of social media (SM). There was agreement for the need and indeed a desire to communicate and interact more frequently with patients. There was agreement on the need to use tools that many in the community are using to interact […]

“Social media” and “social networks” are all the buzz right now, but for good reason, especially in conversations about enterprise portals and collaboration. Many experts are addressing how social media & networking impacts enterprise system installations and strategy. Here are just a few recent articles on the topic: Successful social CRM looks back to get […]

Debra Logan gave some insights on what social software means to the KM world.   I find this interesting because we all talk about capturing and using the knowledge inherent in our organizations………….we just do a lousy job of implementing it.  I think it has to do with both the tools we used previously and with […]