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Posts Tagged ‘Social Media’

Go Mobile and Social at HIMSS

Mobile and social technologies have gained great momentum at this year’s HIMSS conference. The Healthcare team at Perficient has planned a variety ways to interact via mobile, social, and in person means (if you’re into that). If you are new to the social scene, the Perficient HIMSS page is equipped with tools you can use […]

Social Networking vs Social Media

So I’ve seen a lot of people change up how they use these two terms.  In my minds, they are very different although the base technologies used as people going about networking and working the social media may have a huge overlap. social media: the use of tools like twitter, facebook, blogs, etc to both […]

Hashtag Empathy – Using Twitter to Listen to Patients

We at the Perficient Healthcare IT blog are big proponents of social media. As Liza recently outlined, social media offers numerous ways to find information and develop and deepen relationships. Along those same lines, I think social media offers some great tools for cultivating empathy. What do I mean by empathy? Dev Patnaik literally wrote […]

Social Media Hierarchy of Needs

I like where Alinean is going with this article / white paper.    When Goldman Sachs invests $450 Million in facebook and thinks it’s a $500 Billion company. When MySpace is laying off employees. When you see a lot of articles about how to manage your social media, then you have to question what is the […]

Winning the Social Media Popularity Contest

Alinean, an ROI and TCO research firm, just completed a study on which industries and companies were the most popular in social media and why.  Tom Pisello blogs about it. The findings highlight distinct differences in popularity based on company practices and customer profiles, with many companies and industries displaying an enormous leveraging of social […]

Interactive Design, Social, Collaboration Capabilities Added with Acquisition

Perficient is pleased to announce the acquisition of speakTECH, an interactive design firm and Microsoft National Systems Integrator partner. “speakTECH’s interactive design, social media and collaboration consulting capabilities are highly complementary to several of Perficient’s existing focus areas,” said Kathy Henely, Perficient’s chief operating officer. “We see opportunity to introduce speakTECH’s offerings to our current […]

Mashable Ranks the Top 5 Nominees for Best Social Customer Service

More and more companies are using twitter, facebook, and other tools to find dissatisfied users and fix their problems.  Mashable has defined their top 5.

Physician Enthusiastic About Social Media

This article succinctly describes a physician’s discovery, implementation and use of social media and portal tools to communicate engage and transact with his target audience. He clearly delineates between the public, opinion type of communication to a broad audience from the private, secured message communication for patient specific questions and processes. He respects the audience […]

Physicians use of social media

I recently met with a group of physicians to discuss connecting to communities and use of social media (SM). There was agreement for the need and indeed a desire to communicate and interact more frequently with patients. There was agreement on the need to use tools that many in the community are using to interact […]

Social Networking Implications on Enterprise Portal Initiatives, a free webinar

“Social media” and “social networks” are all the buzz right now, but for good reason, especially in conversations about enterprise portals and collaboration. Many experts are addressing how social media & networking impacts enterprise system installations and strategy. Here are just a few recent articles on the topic: Successful social CRM looks back to get […]

Social Software Helps Shape our Understanding of Knowledge Management

Debra Logan gave some insights on what social software means to the KM world.   I find this interesting because we all talk about capturing and using the knowledge inherent in our organizations………….we just do a lousy job of implementing it.  I think it has to do with both the tools we used previously and with […]

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