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CMO.com’s State of Digital Marketing 2016 by Industry

CMO.com, which is published by Adobe, provided an infographic on the state of digital marketing by industry. Although they list only five industries, the insights presented are interesting.  I have linked to the infographic on SlideShare.net below.  Here are some interesting tidbits if you don’t have time to look through the infographic right now: Naturally, retailing leads the way […]

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CMO.com's State of Digital Marketing 2016 by Industry

CMO.com, which is published by Adobe, provided an infographic on the state of digital marketing by industry. Although they list only five industries, the insights presented are interesting.  I have linked to the infographic on SlideShare.net below.  Here are some interesting tidbits if you don’t have time to look through the infographic right now: Naturally, retailing leads the way […]

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Is There a Place for "Headless CMS" in Digital Transformation?

The term “Headless CMS” has come up in the past year and it has started to generate some buzz in the industry.  “Headless CMS” is basically a concept and not a product or technology. But it has potential to help in our digital transformation efforts by making content delivery and marketing more flexible. Traditionally, content management […]

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Is There a Place for “Headless CMS” in Digital Transformation?

The term “Headless CMS” has come up in the past year and it has started to generate some buzz in the industry.  “Headless CMS” is basically a concept and not a product or technology. But it has potential to help in our digital transformation efforts by making content delivery and marketing more flexible. Traditionally, content management […]

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Can you see it? Better question, can you stream it?

IBM announced the formation of their Cloud video unit before IBM Connect. While there are a number of announcements and observations from Connect, I wanted to get this post out. The acquisition of Ustream caused IBM to announce their Cloud Video Service Unit and as the graphic shows, this business unit ties together several acquisitions as […]

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Cloud Trend #1: Hyper-personalization of Digital Marketing

By now you’re familiar with the term personalization and heard it a time or two if you’re a marketer. This term has been used to describe the 1:1 experience or journey marketers can create to connect and engage with customers on a deeper level. But what exactly is hyper-personalization and how does it differ from just delivering a personalized […]

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Digital marketing done right in the age of the consumer at OOW15

Luci Rainey, VP at Comcast, spoke about digital marketing in our new age of consumerism. She started by talking about how even the best consumer companies stumble occasionally. Comcast has used Oracle Responsys for about three years and has a good story about how Responsys helps Comcast deliver to their customers. Comcast is on a journey […]

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Understanding the Convergence of AdTech and MarTech

Alex Hooshmand, VP of Oracle’s Product Management in Oracle Marketing Cloud talked about how Advertising Tech (AdTech) and Marketing Tech (MarTech) are slowly converging to deliver a more consistent experience for customers.  Alex was cofounder of BlueKai, which Oracle acquired in 2014. For many years there have been two customer funnels – pre-sales funnel with awareness, […]

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Innovations in Digital Marketing for Personalization at OOW15

“Infinite choice is paralyzing, and exhausting to the human psyche,”  said Barry Schwartz in The Paradox of Choice.  This concept is what drives the need to personalize content and web sites. Craig Macdonald presented this session on personalization at Oracle OpenWorld. Personalization starts with recognition – you have to have customer insight to really recognize […]

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#DF15: Digital Marketing and L’OREAL

In the Dreamforce session I blogged on How Smart Brands Use Digital Marketing, the presenter also highlighted a video from L’OREAL. The presenter highlighted that L’OREAL engages their users with the Makeup Genius mobile app in a truly innovative way. I found that video and have embedded it below for your viewing pleasure.

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#DF15: Digital Marketing and Room & Board

In the Dreamforce session I blogged on How Smart Brands Use Digital Marketing, the presenter highlighted a video from Room & Board that’s worth sharing. The presenter highlight that Room & Board probably does a better job at this than any other company he’s seen. I found that video and have embedded it below for your […]

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The Segment of Me

Not too long ago I was clearly targeted in an email campaign and banner ads as a 40-something, suburban mom with kids that was preparing for “back-to-school.” I was offered some pretty good deals on sneakers, backpacks and organizational products for my home. Unfortunately, this retailer couldn’t have been more wrong. I am 40-something, single, […]

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What is the key to digital transformation?

In a recent IBM blog post, Brittany Haas discusses the key to driving digital transformation – Millennials. And when you think about it, it makes complete sense.  Millennials are the generation that have grown up in a completely digital world who don’t know what a suitcase phone is, a beeper or library card catalogs!  These […]

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CNX15: How Brands Use Digital Marketing to Acquire & Engage

Marketers by nature are tinkerers, always looking for ways to improve their effectiveness. That statement is supported by the use of numerous metrics, reports, dashboards and scorecards. So it comes as no surprise that we want to push the envelope and ensure that we cover the customer’s entire journey with timely personalized messaging.  So, how […]

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#CNX15: Blending Service and Marketing with Salesforce

  The age of the digital marketer and a new era of marketing is upon us. At the Salesforce Connections conference this week in New York, attendees are getting insider’s access to a wealth of knowledge and best practices using Salesforce from digital marketing leaders at BMW, Honeywell, Panera Bread and Weight Watchers, and as well as a sneak peek at […]

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6 Keys to a Digital Marketing Mindset in Healthcare

Chris Bevolo, author of “Joe Public Does not Care about your Hospital” and more recently, “Joe Public II: Embracing the new Paradigm” spoke at the Chicago Healthcare Marketing Summit on May 27. He shared why the word Paradigm is the right word to describe the sea change in digital marketing: In 1962, Thomas Kuhn wrote […]

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Leveraging Digital Experience and Marketing

When we talk about Omni-Channel Marketing, we want to integrate marketing automation tools – campaign management, segmentation, etc – with Digital Experience platforms.  IBM has a complete suite of tools in marketing automation, content analytics and digital experience.  In this session at the IBM Digital Experience Conference, Connie Triassi, Angela Caruso and Bryan Daniel talked […]

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3 Perspectives on Healthcare Marketing

I recently attended an event in Chicago where Chris Bevolo (Author of “Joe Public II: Embracing the New Paradigm”, Melody Smith Jones (Manager, Connected Health at Perficient) and Jason Rushforth (Oracle Vice President of Industry Solutions) discussed the evolving healthcare marketing landscape. I was pleased to see that these three individuals presented three topics that […]

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Richer, More Personalized Customer Experiences for an API Economy

At the IBM Digital Experience 2015 Conference, Ajay Kadakia with IBM talked about legacy IT companies versus the newer cloud-based companies. The challenge is how to provide more agile, market reactive content off the legacy systems when competing against seemingly more agile, cloud based systems. Ajay talked about the digital disruption that is already underway: […]

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Using IBM Forms Experience Builder to Create Self Service Apps

At the IBM Digital Experience Conference, Marty Lechleider and Dave Hogan talked about how Blue Cross Blue Shield Tennesee is using IBM Forms Experience Builder (FEB) to create apps in IBM Digital Experience. Marty started with an overview of what’s new in FEB. FEB provides an easy way to build data entry forms using drag […]

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