Posts Tagged ‘commerce strategy’

When evaluating digital commerce platforms, it’s important to establish baseline metrics around your customers, sales, and capacity. Setting these benchmarks will support another aspect of your business case – defining success metrics and key performance indicators. Step 4 – Outline success metrics and key performance indicators (KPIs) Success isn’t defined by time, costs, or how […]

Whether you’re upgrading to a new commerce platform or choosing one for the first time, you need to closely evaluate the technologies that will help you achieve your objectives and grow your business. In a previous blog, we outlined the importance of establishing clear goals and objectives that focus on your customers and their experience. […]

When deciding to invest in a digital commerce platform, you have to take your future business growth into consideration rather than focusing solely on the technology to fill your current feature gaps. If you base your decision 100% on technology, how will this affect business goals, such as increasing revenue, reducing service costs, or improving […]

“It’s the most wonderful time of the year…” I’m not talking about the upcoming holiday season – I’m referring to budget season! As you’re making plans for next year – especially around investing in your digital commerce platform – this is the perfect time to think strategically about the future of your online commerce. 54% of […]

When constructing a house, you want to make sure that you have blueprints drawn up by a reputable architect and that it’s built on a solid foundation by contractors who will do a quality job. You can apply this analogy for your digital commerce business. Not only do you need a solid platform, but you […]