Customer Experience + Design

Join us Thursday, January 27, 2011, 12:00 PM CT for HIPAA 4010A1 to 5010 Migration: Rapid Compliance with a Step-up/Step-Down Approach Register at: www.perficient.com/webinars As part of the final rule for HIPAA 5010 implementations, CMS has defined specific milestones that help healthcare organizations evaluate their progress towards compliance. Many organizations have just now begun the […]

One of the most intriguing movements in the healthcare industry today is participatory medicine. Participatory medicine holds a lot of promise and seems to be gaining momentum among both patients and healthcare professionals. Nevertheless, participatory medicine is far from the standard of care, and one of the biggest barriers is actually getting patients interested in […]

Lately I’ve had numerous discussions with people about Social Media, why I use it, how I use it and which tools I use. So I figured it may make sense to write about it! I use Social Media because it’s an incredible tool to seek & find information and thought leaders. In addition Social Media […]

The above video clip, from the medical drama “Strong Medicine,” is loaded with medical abbreviations. BP, CBC, PT, PTT, EKG, and my favorite one: “stat.” Fun fact: the word “stat” is an abbreviation of the Latin word statim, which means “immediately.” Medical abbreviations and acronyms are deeply integrated into the workflows of healthcare practitioners, so […]

The notion of standardized user interface (UI) elements for healthcare IT applications seems vastly warranted. As discussed in an earlier blog post, clinicians are often juggling several tasks at once and as such need applications that require a minimal expenditure of mental energy. A consistent experience across applications can help clinicians reliably and quickly find […]

Last week my co-blogger Liza Sisler (@lizasisler) shared a great story about the power of Twitter in connecting people and ideas. As a straightforward one-to-many messaging service, Twitter offers a lot of different ways to disseminate knowledge. I think one of the most compelling use cases is in helping experts share information with non-experts–on Twitter, […]

I’m a big fan of Twitter. I use it to find & share information & to connect with people that share my interests. As such I’m an active participant in several Twitter communities including the Healthcare, Health IT, Health Social Media, SharePoint & Microsoft Partner Communities. Yesterday Dux Raymond Sy (@MeetDux) posted a link to […]

As a user experience designer, my goal is to help design products and software that are as easy, efficient, and enjoyable to use as possible. A critical part of this design process involves understanding the needs of the various stakeholders–everything from the need for end users to be able to use the product without hassle […]

Okay, the fact that clinicians are busy is not actually all that newsworthy–it’s pretty widely known. In fact, the one overarching characteristic that seems to be common among the different workflows practiced by the clinicians I’ve worked with is that clinicians are busy. Whether it’s dividing time between similar-but-different proprietary systems or working with different […]

As a user experience designer, my goal is to help design products and software that are as easy, efficient, and enjoyable to use as possible. When it comes to healthcare applications, a fundamental part of this process involves understanding the workflows and processes employed by clinicians in the course of their daily work. By understanding […]

Hi, my name is Christopher Monnier, and I’m excited to begin blogging at the Perficient Healthcare IT blog! I’m a user experience designer at Perficient, prior to which I worked in product development in the medical device industry. I will be blogging primarily about the following topics: patient-centered healthcare the intersection of design and healthcare […]

As many of you know Perficient was honored to be selected as Microsoft’s Health Provider Partner of the year for 2010. Recently I was thrilled to be included among Microsoft Partners invited to share their thoughts on Microsoft technologies in Healthcare. HealthVault, Cloud, partnering with Microsoft and the consumer to enterprise nature of Microsoft products […]