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Mark Polly

Mark Polly is Perficient's Chief Strategist for Customer Experience Platforms. He works to create great customer, partner, and employee experiences. Mark specializes in web content management, portal, search, CRM, marketing automation, customer service, collaboration, social networks, and more.

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Blogs from this Author

SAP NetWeaver Portal in the Cloud

We don’t get to blog much about SAP NetWeaver Portal, however, for those companies that use it or rely on SAP, it can be an important product to them.  SAP announced in September that they were making available a cloud version of NetWeaver Portal. SAP has enabled the portal to securely and reliably connect with […]

IBM Websphere Portal 8: Web Experience Factory and the Cloud

Packt Publishing has recently published the book IBM Websphere Portal 8: Web Experience Factory and the Cloud.  I am proud to say that I was an editor for this book, which let me give feedback to the authors and publisher on its contents. The book takes the approach of developing a complete portal application from start […]

WebSphere Portal 8.0 Tuning Guide

IBM just published their tuning guide for WebSphere Portal 8.0.  There have been lots of improvements made to Portal 8, especially in re-architecting the JCR database for WCM.  If you have a Portal 8.0 installation or are planning to implement Portal 8.0, this tuning guide should be a must read for your team. The tuning guide […]

Mobile Web Apps and Apple iOS 6

Today I updated my iPhone 4 to the new iOS 6 operating system.  It has lots of new features which I’ve just started to play with, including a new version of Safari, Apple’s mobile web browser.   What does this have to do with portals?  Keep reading. One of my clients just recently (yesterday – […]

Gartner Magic Quadrant for Web Content Management 2012

Gartner recently issued their 2012 version of the Web Content Management Magic Quadrant.  This year’s version looks similar to last year’s version with Oracle, SDL, SiteCore, Adobe, HP (Autonomy), Extron, and OpenText all making the Leaders quadrant.  IBM and Microsoft are in the Challengers quadrant once again. You can see the entire report on Gartner’s […]

IBM Connections 4 Videos

IBM has posted on YouTube several videos describing new features in IBM Connections 4.  You can find all the Connections videos and more on the Lotus Information Development Channel. Below I list some of the interesting Connections 4 videos. IBM Connections 4 Overview:   Getting Started with the home page:   Using Communities:  

IBM Connections 4

On September 4, IBM formally announced the next version of their social software platform Connections.  Connections 4 adds a host of new features in all the areas of the product, including: Home Page has a new user interface with simplified navigation  Communities includes new events widgets and recent update views Recommendations are more relevant by […]

Mobile apps using IBM Worklight and WebSphere Portal: a tutorial

IBM recently posted a new tutorial on developerWorks about how to use IBM Worklight to deliver WebSphere Portal pages.  The title of the article is very long, but here it is: Deliver an exceptional mobile web experience using WebSphere Portal and IBM Worklight, Part 1: Integrating a hybrid mobile application with WebSphere Portal pages by Jaye […]

IBM WebSphere Portal 8 Syndication

IBM’s web content management system has long had a feature called syndication.  Syndication is used to move content from one server to another.  In the typical environment, content is authored in one server, goes through a workflow process and finally gets approved.  Once approved, that content then needs to be delivered to the production servers […]

Liferay App Store called Marketplace has finally arrived

Liferay announced some time ago that they were going to build Marketplace – an online application store for the Liferay.  They even posted a YouTube video previewing Marketplace back in May 2011. Liferay Marketplace has arrived officially.  You can access Marketplace at this address: http://www.liferay.com/marketplace Marketplace has many applications ready to download.  Some are free apps […]

Oracle Buys Vitrue, a Social Marketing and Engagement Platform

Oracle announced in May 2012 that they had entered into an agreement to buy Vitrue our of Atlanta, Georgia.  Vitrue is a cloud-based Social Marketing and Engagement Platform that “enables marketers to centrally create, publish, moderate, manage, measure, and report on all their activities on social media platforms—including Facebook, Twitter, YouTube, and Google+.”  At the […]

Are Intranets a Waste of Time?

Andrew Wright posted at story at ragan.com titled Are intranets a waste of time or valuable? Survey says … where he looks at data concerning the usage of an intranet vs perceived value. We have been called into many companies to help them improve their intranet because of a variety of reasons.  A lot of the time, […]

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