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Mark Polly

Mark Polly is Perficient's Chief Strategist for Customer Experience Platforms. He works to create great customer, partner, and employee experiences. Mark specializes in web content management, portal, search, CRM, marketing automation, customer service, collaboration, social networks, and more.

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Blogs from this Author

IBM Digital Experience Conf 2014: Stephen Power’s View

Forrester’s Stephen Power spoke about transforming digital strategy. Stephen is Vice President at Forrester and covers the Digital Experience market.  He started by talking about the age of the customer and how we got to this point (customer centricity per Gary Dolsen).  Preceding the age of the customer was Age of Manufacturing, Age of Distribution […]

IBM Digital Experience Conf 2014: Stephen Power's View

Forrester’s Stephen Power spoke about transforming digital strategy. Stephen is Vice President at Forrester and covers the Digital Experience market.  He started by talking about the age of the customer and how we got to this point (customer centricity per Gary Dolsen).  Preceding the age of the customer was Age of Manufacturing, Age of Distribution […]

IBM Digital Experience 2014: Opening Session with Doug Geiger

Doug Geiger is IBM’s VP for Development for Digital Experience.  He talks about the new features available in IBM Digital Experience 8.5: New Authoring toolbar to make content creation easier BrightCove integration to publish steaming video to the BrightCove distribution network Multi-channel delivery with IBM Worklight – everything is multi-channel out of the box Portlet […]

IBM Digital Experience Conference 2014: Opening with Gary Dolsen

IBM’s Digital Experience Conference got underway today in Anaheim.  For those that have followed IBM WebSphere Portal in the past, Digital Experience is a really set of individual point products that include WebSphere Portal, Web Content Manager, Forms, etc. If you have really, really followed IBM’s portal you will probably know Larry Bowden as the long-time […]

Google: Reasons Why Nobody Uses Your App, Your Site, Your…

I came across the article Google: Reasons Why Nobody Uses Your App in my favorite iPhone app Zite.  The article is about a presentation given by Tomer Sharon, a user researcher at Google, at Google’s I/O Conference. I embedded the video here for you to view. Tomer identifies reasons why nobody uses your app.  I want to extend […]

Are you going to IBM’s Digital Experience Conference?

Next week (July 21, 2014), IBM’s yearly Digital Experience Conference will be in full swing.  In the past this conference has been called “Exceptional Web Experience” and “Portal” conference and the new name reflects not only the market changes taking place, but also IBM’s approach to the market.  The market is no longer a “Portal” […]

Are you going to IBM's Digital Experience Conference?

Next week (July 21, 2014), IBM’s yearly Digital Experience Conference will be in full swing.  In the past this conference has been called “Exceptional Web Experience” and “Portal” conference and the new name reflects not only the market changes taking place, but also IBM’s approach to the market.  The market is no longer a “Portal” […]

Myths and Facts About WebSphere Portal UI on our Spark Blog

I missed the following post on Perficient’s Spark Blog, but it is a good read for anybody connected to WebSphere Portal.  Older versions of portal had a reputation of not working with the latest advances in user interface tools and techniques, such as responsive design, jQuery, etc.  Starting with v7 and really taking off in […]

Why Will Your Health Portal Company Succeed?

I came across the following article at Forbes.com: If Google Health Failed, Why Will Your Health Company Succeed? The first thing that caught my attention was the premise of the headline: Google is big, smart and has a lot of resources. If they can’t get a health portal right who can? I immediately thought, “Well lots of […]

Upcoming Webinar: Going Mobile with Your Liferay Portal

Next week, on June 12 at 1 pm CDT, I will be presenting a free webinar on Going Mobile with Liferay Portal.  Below is a description of the webinar and a link to register.  If you have Liferay Portal or are considering it, you will want to see what are your options for making sure that […]

IBM Digital Experience v8.5 – What’s Been Removed or Deprecated

Last week IBM announced v8.5 for their Digital Experience system.  This has been known in the past as WebSphere Portal, but with all the additions to the platform over the years, its become much more than just a portal.  My colleague Brendon Jones listed a few of the new features included in v8.5.  Its often […]

IBM Digital Experience v8.5 – What's Been Removed or Deprecated

Last week IBM announced v8.5 for their Digital Experience system.  This has been known in the past as WebSphere Portal, but with all the additions to the platform over the years, its become much more than just a portal.  My colleague Brendon Jones listed a few of the new features included in v8.5.  Its often […]

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