With Digital Transformation as one of our core focuses, we are embracing and executing on Customer Experience, Web Design, and Mobility.
This is the stuff we see and interact with on a daily basis… this stuff is hot… which is why APIs aren’t talked about as much. But APIs are behind the scenes working to make your customer experience a delightful one.
BPM, and in particular, thought-out APIs, are CRITICAL to a successful user experience – it’s just hard to appreciate both because you don’t see it directly – you don’t ‘experience’ it. APIs though are the foundation that provide the integrity to “hold up” the entire external facade or customer-facing experience.
Sometimes; however, the strategy behind APIs are often overlooked but having an API Management strategy is just as important to a Digital Transformation Strategy.
Our API Management Practice works hand-in-hand with our Experience Design team, building out joint strategies for success. Be sure to check out the blog posts published by Ed Murphy, Perficient’s Senior Solution Architect for tips and tricks on your API Management strategy.
