Customer Experience and Design

The US Electronic Medical Record System Gets a Makeover

The Digital Essentials, Part 3
The Digital Essentials, Part 3

Developing a robust digital strategy is both a challenge and an opportunity. Part 3 of the Digital Essentials series explores five of the essential technology-driven experiences customers expect, which you may be missing or not fully utilizing.

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Chris Hayes, solution architect at Perficient, recently posted a blog on the UI redesign of the US Electronic Medical Records System (EMS). In November 2012, the White House announced a challenge to redesign the US EMS. Here’s a snipit from Chris’s blog post:

Last November a design challenged was proposed by the White House – Redesign the Electronic Medical Records system. The challenge drew over 230 submissions and this week, the White House has picked a winner.

Rarely do companies get the chance to propose ideas that could impact millions of people. It’s not just that though. This goes beyond designing just a system to designing something that has the potential to improve healthcare in the US and improve how doctors and patients interact.

Read Chris’s full blog post here.

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About the Author

My name is Callie and I'm the digital marketing manager at Perficient. I spend most of my days managing Perficient's online and social media presence, which includes Perficient's IBM, Microsoft and Oracle practices. I came to Perficient through the acquisition of PointBridge in February 2012, where I was the content marketing specialist. Prior to that, I spent three years at Hubbard One, a Thomson Reuters business, marketing software and services to law firms. I grew up in Minnesota and graduated from the University of Minnesota-Twin Cities with a degree in journalism and mass communications. Like most Minnesotans, I have an affinity for the state and it’s summers.

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