Understanding Notes of Oracle Fusion CRM

First of all Oracle Fusion CRM is part of a full suite of Oracle Fusion Applications that is designed from ground up to be complete, open and integrated. It will be next generation CRM product and would be evolved path of current CRM product (Siebel CRM and CRM On Demand) of Oracle.

The version 1 focuses is integrated Sales and Marketing.

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Fusion CRM provides the combination of deployment options of Siebel CRM and Oracle CRM On Demand, i.e.

• Public Cloud
• Private Cloud
• On Premise
• Hybrid

Fusion CRM has CRM Desktop and CRM Mobile 2 client apps to let user easy use and integrate with Outlook and mobile device native PIM.

Fusion CRM provides open and standard extensibility. It leverages Groovy scripts and BPEL

Fusion CRM Cloud Roadmap: