Webinar – Establishing a Successful Multi-Shore Support Arrangement

A while back I posted “Establishing a Successful Support Arrangement – 4 Key Process Steps”

This really was intended to be just the tip of the iceberg with regard to this topic. On Thursday, December 16th – I’m going to be presenting a webinar that dives a little deeper into these waters.

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During this hour long webinar, we’ll cover topics that go beyond just the simple contractual nature of such arrangements and lay out some key steps to keep control of the quality and value in your application support arrangements. Topics we’ll cover include:

• A structured approach for assessing, mobilizing and launching a high-quality application support model
• Being honest about your support priorities
• Key steps that are often ‘skipped’ and end up costing you later
• Avoiding the long-term erosion of ROI through well-managed Service Level Agreements

To register for the event, visit: The registration page on http://www.perficient.com/webinars/

Hope to see you there!

Kevin