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Digital Transformation

Forget About Web 2.0, It’s All About Gov 2.0

Tim O’Reilly has an interesting article about what the next generation of government services could be.

In one of my prep calls with Craig Mundie, he pushed forcefully for the idea that killer apps drive platform adoption. It strikes me that the killer app may already be here; we just don’t give the government enough credit for it. I’m talking about the wonderful world of geolocation, with GPS devices in cars providing turn-by-turn directions, phone applications telling you when the next bus is about to arrive, and soon, augmented reality applications telling you what’s nearby. It’s easy to forget that GPS, like the original internet, is a service kickstarted by the government. Here’s the key point: the Air Force originally launched GPS satellites for its own purposes, but in a crucial policy decision, agreed to release a less accurate signal for commercial use. The Air Force moved from providing an application to providing a platform, with the result being a wave of innovation in the private sector.

Location is the key to the relevance of government to its citizenry, as well as to a host of non-governmental services. But there are already disputes about who owns the data. For example, the New York Metropolitan Transportation Authority issued a takedown order against the StationStops iPhone application. This is exactly the kind of bad policy that we hope to remedy by shedding light on best practices in government platform building.
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It’s easy to forget just how generative government interventions can be. The internet itself was originally a government-funded project. So was the interstate highway system. Would WalMart exist without that government intervention? Would our cities thrive without transportation, water, power, garbage collection and all the other services we take for granted? Like an operating system providing services for applications, government provides functions that enable private sector activity.

Go to Tech Crunch to read the whole thing……………

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Michael Porter

Mike Porter leads the Strategic Advisors team for Perficient. He has more than 21 years of experience helping organizations with technology and digital transformation, specifically around solving business problems related to CRM and data.

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