Posts Tagged ‘ServiceNow’

What is ServiceNow Financial Services Operations (FSO): Financial Services Operations (FSO) is an offering by ServiceNow utilizing its existing platform custom-tailored to the use cases for Financial Institutions providing a comprehensive solution for managing operations end-to-end. ServiceNow’s FSO allows financial institutions to automate core operational processes, through pre-built applications and workflows that streamline operations across […]

Challenges faced while managing a project: Just like any other project, ServiceNow projects have several challenges, and if these challenges are not dealt with, it usually means that the project will fail to deliver some of the expected criteria/result. ServiceNow Community will agree that the most common challenges in our projects are related to stakeholders, […]

Why Integrate Jira with ServiceNow? Teams using Jira and ServiceNow will collect and organize large amounts of data. Much of this data is useful to other teams. If two teams use these platforms separately, connecting them can benefit an organization. Integrating the platforms allows you to share data automatically and precisely control how the data […]

Challenges with Manual Testing in ServiceNow In most cases, people start with manual testing in ServiceNow. Over time, as implementation scope increases, they end up with a huge number of manual test cases, which are very difficult to maintain and execute as part of regression testing for every small change or build deployment. Manual testing […]

Digital process automation (DPA), also called process orchestration, leverages digital technology to perform a task in order to accomplish a workflow or function, such as the loan process at a bank. With DPA, you can define event-driven business rules that provide a streamlined next step for all processes within your enterprise. As enterprises continue to […]

Intelligent automation connects digital process automation (DPA), robotic process automation (RPA), and artificial intelligence (AI) to provide efficient and intelligent processes and align all aspects of your organization with the vision of constant process improvement, technological integration, and increasing customer value. Yesterday, Perficient’s General Manager of Automation along with our Principal & Chief Strategist of […]

On September 9th, President Biden announced a new action plan to address the latest rise in coronavirus cases and the slowing pace of COVID-19 vaccinations. The Department of Labor’s Occupational Safety and Health Administration (OSHA) is developing a rule that will require all employers with 100 or more employees to ensure their workforce is fully […]

Your customers and employees are the heart of your business, and how you can connect people, functions, and systems across your organization can make or break your brand. That is why we’re excited to share that Perficient has earned Premier Partner status with ServiceNow, a leader in cloud-based workflow automation. This distinction represents our ability […]

Software Asset Management (SAM) Software asset management is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization. SAM IN TERMS OF SERVICENOW The ServiceNow Software Asset Management (SAM) application systematically tracks, evaluates and manages software licenses, compliance, and optimization. You can reclaim unused software […]

Why Automation & AI ? Automation and Artificial intelligence are transforming businesses by improving enterprise productivity and innovation.   Each new version of ServiceNow ITSM includes new and enhanced automation and AI capabilities. What is ITSM ? IT Service Management (ITSM) refers to all the activities involved in designing, developing, deploying, supporting and managing the life-cycle […]

ServiceNow offers cloud based platform that delivers digital workflows. Using ServiceNow, the employees and customers can make quicker, smarter decisions and they are empowered to collaborate in a more productive and agile way. ServiceNow recently released a new version called ‘New York’.  Ever wondered , why this name? Below is quick insight on ServiceNow version […]