Posts Tagged ‘Product Development’

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Amazon Connect, Contact Centers, and the Five Pillars of Effective Customer Engagement

We are excited to announce that Perficient and AWS are partnering to offer an insight-filled, interactive workshop on Amazon Connect on May 25th at noon CDT – register here. This virtual workshop will help transform your thinking around designing contact centers that engage customers through the Five Pillars of Effective Customer Engagement: Customer Support, Analytics, […]

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Define Initial Requirements: Accessibility in the Product Development Lifecycle Part 2 of 4

Read Part 1 of this series here: Plan to be Accessible by Design: Accessibility in the Product Development Lifecycle. Forward-thinking product teams will plan for and implement inclusive user experiences at the start of the design process to achieve better outcomes. More commonly known as Shift Left, this method advocates ‘baking in’ inclusive user experience […]

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Plan to be Accessible by Design: Accessibility in the Product Development Lifecycle Part 1 of 4

Accessible Product Development Starts with Shift Left Using a Shift Left method to improve product development outcomes isn’t new or novel. Shift Left has been adopted for decades to lower software development refactoring time and costs and streamline time to market by testing software earlier in the design process and not just before it ships. […]

Amazon Connect integration with Dynamics Channel Integration Framework

Businesses today empower their agents by minimizing the number of separate applications they need and providing them with relevant customer information at their fingertips. One of the most common ways to achieve this is through integrating telephony systems with Customer Relationship Management (CRM) software. In this blog post, I’ll cover the integration between Amazon Connect […]

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Approachable Machine Learning – AWS AutoGluon & Data Prediction

Many companies have been pouring efforts into automated machine learning (AutoML).  It automates many best practices and is an abstraction to make machine learning easier to approach for developers with no prior experience.  Open-sourced by the AWS, “AutoGluon” is one of these AutoML libraries.  AutoGluon is faster, more robust, and much more accurate than many other public […]

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AWS Cost Analysis Comparing Lambda, EC2, Fargate

  Choosing the appropriate compute is challenging when we have many good options from AWS.  Our clients are often excited about only paying for the milliseconds of usage rather than paying for idle cloud resources.  Let’s explore what this looks like with Lambda’s pricing model and compare it to other popular compute choices.  Let’s see some examples of how good Lambda is at saving money when the workload […]

Build faster

Build Faster with the App Accelerator

A few years ago, Satya Nadella, CEO of Microsoft, stated: “Every company is now a software company.” The line between the product you offer and the software that supports it has thinned, and in some industries, the software is the primary competitive advantage. Like it or not, the software is a critical part of your […]

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Blazor, Are You Ready?

Introduction Building SPA’s I have been involved in several web application projects implemented as a single-page application (SPA) with a REST API interface to the backend in recent years. In all of these cases, the SPA was built with React and the Flux/Redux design pattern. Since my background is heavily .NET and Azure-centric, the API […]

Cloud Computing

Transitioning your Infrastructure to Architecture as Code

At Perficient we are passionate about encouraging engineers as generalists and exemplifying unparalleled productivity by modernizing common engineering pain points. We’re also big believers in flexible teams and finding unique solutions that allow a group of creative individuals to take on projects of all types and sizes with high efficiency. The Cloud Development Kit (CDK) and Fargate are new services from AWS that […]

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[Podcast] What If? So What? Episode 7: What if Data Has Become the Customer Experience?

Listen Now! In Episode 7 of the What If? So What? podcast, Jim hosts a special crossover episode with Arvind Murali, Perficient’s Data Chief Strategist, and host of the Perficient podcast Intelligent Data. Jim and Arvind talk about digital and data and how they are shaping the customer experience today. Click The Player To Listen to […]

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Perficient Interviewed for Forrester Report: Forget About Build Versus Buy…

For companies looking to advance their digital offerings, the traditional build-vs.- buy mentality has become obsolete. This way of thinking both underestimates the cost and complexity of packaged solutions while overestimating those of custom development. According to Forrester, pure buy doesn’t exist, and pure build is often impractical for effective digital enterprises. Therefore, in the […]

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[Podcast] WISW Episode 5: What if You Could Deliver Anything as Soon as it Was Valuable?

Listen Now! In Episode 5 of the What If? So What? podcast, we interview Jeff Small, Director of Mobile Product Strategy at Perficient about the evolution of digital product management and how organizations can think about digital products as a transformational strategy. Click The Player To Listen to Episode 5 Now Subscribe and Don’t Miss […]

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