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Posts Tagged ‘natural language processing’

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Embracing the Future: Exploring Natural Programming Languages for Test Automation

In the changing world of software development, innovation continually shapes our interaction with technology. These languages fundamentally alter testing practices, offering testers an intuitive and seamless means of communication with automation frameworks and tools. Democratizing Test Automation through Natural Programming Languages: While conventional testing automation tools wield considerable power, they require specialized skills and knowledge. […]

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Getting Started with Coveo: A Comprehensive Overview for Tech Enthusiasts

Introduction: Welcome, to this comprehensive blog post about COVEO – a cutting-edge technology that is revolutionizing the way we search and access information. In this blog, we will delve into what COVEO is, its key features, benefits, and how it enhances the overall user experience. Whether you’re an IT professional, a developer, or simply curious […]

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Unleashing the Power of Generative AI: Transforming the Future of Content and Experiences

As businesses strive to stay ahead in today’s competitive market, innovation and creativity have become crucial elements of success. However, the traditional process of content creation can be time-consuming and resource-intensive, leaving little room for experimentation and innovation. This is where Artificial Intelligence comes in. Generative AI is a groundbreaking technology that is transforming the […]

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GPT4: Capabilities, Limitations, and Beyond

On March 14th, OpenAI announced the launch of ChatGPT-4, the latest and most advanced iteration of its generative pre-trained transformer series. GPT-3.5, the previous version released in 2020, was a groundbreaking language model boasting 175 billion parameters. It was widely acclaimed for its ability to generate coherent and natural language, performing various natural language processing […]

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The Top 6 Emerging Healthcare Trends for 2023

With new regulations and increasing access to data, healthcare organizations (HCOs) have a lot to balance to keep pace with ever-changing consumer expectations. With an understanding of what’s next for the healthcare industry, HCOs can more strategically prioritize investments. As we approach the new year, we expect the following six trends to drive the healthcare […]

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The Power of Natural Language Processing in Modern Search

Gone are the days when search engines primarily are keyword driven. Modern search has become more intuitive thanks to the capabilities of natural language processing (NLP). Perficient’s Director of Search and Content, Eric Immerman spoke on a webinar hosted by Coveo to discuss the power of NLP in modern search.  The Pitfalls of Traditional Search […]

How natural language search helps deliver personalization

Natural Language Search. Is It The Future?

What do your customers crave from your brand? It’s simple – Personalization. The Next in Personalization 2021 Report from McKinsey reveals that personalization matters more now than ever with 71% of consumers expecting companies to deliver personalized experiences. One way you can demonstrate customer intimacy and personalization is with search. And not just your average […]

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Matrices in machine learning

This article gives a sense of how matrix operations such as matrix multiplication arise in machine learning. Dense layers Before we get started, there is a small bit of prerequisite knowledge about “dense layers” of neural networks. What is a “dense layer”? Don’t worry about how “dense layers” fit into the big picture of a […]

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Pharmacovigilance and Medical Information Call Centers by “I Love Lucy”

  The medical information (MI) call center is part of a complex pharmacovigilance system. It may be the only opportunity to gather adverse and product quality data. It’s imperative that it operate efficiently. With a growing number of calls, it’s easy for a center to overrun. That can lead to team burn out, long wait […]

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10 Questions & Answers About Using Virtual Agents for Medical Information Sharing

In our recent webinar, “Improve Medical Product Information Sharing With Virtual Agents,” Prabha Ranganathan, Kari Blaho-Owens, and Nico Frantzen discussed the ways that implementing virtual agents in life sciences companies’ call center operations can help to promote pharmacovigilance and more effectively service customers. Below are some of the questions we answered during the webinar and some that […]

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5 Takeaways From Our “Improve Medical Product Information Sharing With Virtual Agents” Webinar

Our life sciences and technology experts recently delivered the webinar, “Improve Medical Product Information Sharing With Virtual Agents,” where they discussed how automation and artificial intelligence can be used to optimize call center operations and improve end-user experiences. Here are five key takeaways: Just because a system is powered by AI doesn’t mean you have […]

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Veterinary Pharmaceutical Traditional Call Center Models: MOOve Over

According to market research, the global animal health market was valued at approximately $139 billion in 2020 and is predicted to grow to more than $190 billion by 2027. Even without its projected growth, animal health organizations, much like their human pharmaceutical counterparts, often do not have the adequate technology infrastructure to support or streamline […]

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