Posts Tagged ‘natural language processing’

Pharmacovigilance Innovation

[Watch] Using AI & Automation to Enhance Adverse Event Case Processing

Recently, Christine Livingston, Chief Strategist, Artificial Intelligence, Kari Blaho-Owens, Ph.D. Director, Safety and Pharmacovigilance, and Prabha Ranganathan, Director, Clinical Data Warehousing and Analytics, hosted a webinar with Bio-IT World that discussed how to leverage AI and automation to improve case processing. The implementation of such cutting-edge technology results in fewer manual processes, streamlines workflows, and increases consistency. It has the potential to transform your […]

IBM Podcast features Chief AI Strategist

AI Adoption Practices for the Enterprise [IBM Podcast]

Perficient’s Managing Director and Chief AI Strategist Christine Livingston recently joined IBM’s Big Data and Analytics team on its Making Data Simple podcast series. In this episode, AI adoption practices for the enterprise, Christine talks about her approach to AI within the consulting and enterprise industries, along with how she and her team have been […]

Artificial Intelligence: Success Criteria in Life Sciences

Previously, I dove into how artificial intelligence helps review, and provide statistical analysis to data. The final blog of this series outlines how to be successful with an artificial intelligence implementation. Setting initial expectations and not promising a magic bullet is a key factor in determining the success of an initiative that focuses on deploying […]

Clinical Data Review Platforms in Life Sciences (CDRP)

My last blog discussed how AI assists to create human-computer systems. This next blog in the series analyzes clinical data review platforms. While machine learning (ML) and natural language processing (NLP) functionalities are not currently available in today’s clinical data review platforms (CDRP’s), we know they offer tremendous benefits to the clinical data review and […]

How AI Can Enhance the Clinical Data Review and Cleaning Process

Ensuring that clinical trial data is accurate and that clinical trials are safe and effective, is a time-consuming and a manually intensive process. Many life sciences companies have implemented home-grown or off-the-shelf clinical data review platforms and defined the reviewing and cleaning processes to be used with them. Many of these systems have proven to […]

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Essentials for Your Digital Strategy: Infuse AI in Customer Experience

Delivering seamless, consistent, and engaging experiences starts with a customer-centered digital strategy. This ongoing series explores the characteristics that make up a great digital strategy and how to deliver powerful brand moments that solidify customer loyalty and drive differentiation for your organization. Ever-increasing and evolving customer expectations pose a challenge to businesses, regardless of their […]

Overview of AI in Clinical Data Review Platforms

Enhancing the clinical data review and cleaning process using available AI technologies, will enable pharma companies to release new drugs to the market following an effective process and ensuring the safety & efficacy of the drugs released. During the past several years, many pharmaceutical companies implemented home-grown or off-the-shelf Clinical Data Review Platforms. They defined […]

Cognitive Agents, Chatbots, VCA, Virtual Agents

Cognitive Agents to Improve User Experience

In a world where over 2.5 quintillion bytes of data is created each day, having a tool to help deliver information to users efficiently is important. Cognitive agents are a tool that can improve user experience for both advisors and customers alike. This self-service technology is capable of understanding human language to provide accurate information […]

Six Trends Moving the Needle in Customer Care: AI, VCAs, Chatbots

Consumers are digitally savvy, well informed, and more demanding than ever. Not investing in resources that digitally transform customer care will become a competitive disadvantage. This series explores six technology trends for delivering smarter and more strategic customer care. Trend #4: AI, VCAs, Chatbots: The Future of Customer Care If you’re tasked with evolving your firm’s customer […]

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Augmented Analytics with MicroStrategy at #GartnerSYM 2018

Business intelligence (BI) helps organizations transform their data into actionable intelligence and make smarter business decisions. But according to one Gartner survey, only about 30 percent of employees are using analytics. So how can enterprises increase adoption? Augmented analytics may be the answer. What is Augmented Analytics? The volume, variety and veracity of big data […]

Create Smart Content Using Semantic Tagging and AI

At Sitecore Symposium 2018, Linda Baker and Christina Deno from Wyanoke Group and Healio.com talked about how they used natural language processing, semantic tagging and machine learning to enhance the medical content that their company produces. Wyanoke Group provides education and communication services to the healthcare industry.  Healio.com is a clinical news, information and education […]

Cognitive virtual agent improves customer service satisfaction

Hang Up on IVR and Switch to a Cognitive Virtual Agent

If your call center is still relying on an interactive voice response (IVR) system, then you may not be delivering the customer service your consumers expect (Millennials in particular). Customers are becoming more digitally connected than ever. And with this hyper-connectivity comes their demand for unprecedented levels of 24x7x365 customer service. Customers want to engage […]

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