Posts Tagged ‘Microsoft Teams’

This is a big deal The tech landscape is always evolving. In the history of computing, there have been three major shifts that completely changed how we view technology and its usefulness to society. Those include: Graphical User Interfaces The Internet Mobile (and social media on mobile i.e. Facebook, Twitter, Instagram and more recently TikTok) […]

Many organizations are reaching a level of maturity with their Microsoft Teams adoption.   Mergers, acquisitions, divestitures, or even regulatory requirements can create a need for Microsoft Teams tenant consolidation or divestiture.  While the situation is changing quickly the current state of migration scenarios and tools for Teams migration between Tenants presents a number of challenges. Microsoft […]

Microsoft introduces the next chapter of Microsoft Teams Today, March 27, 2023, Microsoft announced the New Microsoft Teams desktop client. This new version of Teams promises to address customer challenges regarding ease of use, reliability, and overall performance. It will be available via Public Preview in March 2023 and generally available later this year. NOTE: […]

As the shift to remote and hybrid work remains ever-present, countless organizations count on Microsoft Teams for business communication. While Microsoft’s powerful collaboration tools have benefited these organizations, there is a growing need for custom business application integrations to further meet connectivity and productivity demands. We are proud to announce that Perficient has achieved the Custom […]

An Introduction of Azure Sentinel Microsoft Sentinel is a solution for a variety of issues including intelligence analysis, detecting uncovered threats, investigating suspicious activity, enterprising monitoring, and rapid response. Sentinel is a Security Information and Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR) service in the cloud. Today, I will discuss Azure Sentinel’s […]

This blog is the third and final in a three-part series tackling how to set up and use Microsoft Teams for a project. Chats, Meeting Chats, and Channel Posts are all excellent methods of communication within Microsoft Teams. However, there is often confusion amongst project teams of when it is appropriate to use each feature. […]

This blog is the first in a three-part series tackling how to set up and use Microsoft Teams for a project. Maintaining good communication is crucial to project success. One of the best tools to facilitate regular communication amongst your project team is Microsoft Teams. In this post, we’ll cover a useful way to set […]

This blog is the second in a three-part series tackling how to set up and use Microsoft Teams for a project. So you’ve posted a message in Teams and you’re asking yourself, why hasn’t anyone responded? It might be that your messaging isn’t clear, or the right people don’t even know that you’re addressing them. […]

Today, many businesses depend on Microsoft Teams for internal communications and Amazon Connect for their contact center, making it challenging for agents to accept queued calls and simultaneously answer internal calls in Teams. Suppose there is no status synchronization between the two solutions. In that case, this behavior could significantly impact several levels, such as […]

November 2-4 marked the second Ignite of 2021, bringing so many announcements and captivating the Microsoft community with a flood of “new”. From seemingly small quality of life changes to holistic new apps and experiences, this fall edition of Microsoft Ignite 2021 introduced plenty to talk about! Sifting through the mass of excitement, I’ve settled […]

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

It’s October! Temperatures are dropping, the sun is setting earlier, and sweaters are making their great return. Fall is here, and so are some great new Microsoft Teams updates, many of which you can already start using today! Jump to: Meetings Chat & Collaboration Management Frontline Workers Meetings Present from PowerPoint to Teams Presenting your […]