Posts Tagged ‘Microsoft Azure’

Healthcare bot for call centers during COVID-19 crisis

Chief AI Strategist Chats About COVID-19 Healthcare Bots

Unless you’ve been hiding under a rock (social distancing?), you know that healthcare providers worldwide are facing major challenges related to the coronavirus (COVID-19) outbreak. One of these challenges is the rapid spike in call volume overwhelming call centers and providers. Many of the calls pouring in require human support to answer questions, but staffing […]

Followup Banner Cropped

AEM as a Cloud Service Followup: Insights from Cedric Huesler

Yesterday, Cedric Huesler, the Director of Product Management at Adobe started a Twitter thread on AEM as a Cloud Service. I have a number of burning questions about AEM as a Cloud Service, so I figured I’d take Cedric up on the offer to ask anything. Cedric graciously replied, hopefully, you find these replies helpful as we all learn more […]

A Smarter Azure Migration: The Cloud Economic Assessment

According to Gartner, the average enterprise will overspend by 70% in the first 18 months of cloud deployment. Organizations have come to accept the public cloud as an inevitable destination for computing resources, applications, and data. Cloud offers an incredible range of services, resiliency, cost optimization, and reduced operational overhead. However, there is work to […]

Blockchain engineers

How Cloud Improves Processes to Bring ROI

The following is the ninth blog in a series about why businesses are moving to the cloud to modernize and improve business performance. In our previous blog, we highlighted the potential cloud offers as it pertains to making savings and generating revenue. In this blog, we’re going to examine a real-life example of this through […]

Red Hat

Join Perficient, Red Hat, and Microsoft for an ARO Workshop in Chicago

Azure Red Hat OpenShift (ARO) provides enterprises with a number of benefits, including the ability to iterate, deliver features, and reach your market faster than ever before. ARO is a fully managed Red Hat OpenShift service on Azure – jointly engineered, operated, and supported by Microsoft. Built upon a Kubernetes foundation and fully integrated into […]

Using Azure Bastion as a Host for VMs

Microsoft Azure, one of the leading cloud providers, recently launched the preview of a new platform-as-a-service offering called “Azure Bastion”. This service gives a platform for the management and deployment of VMs, meaning you don’t have to keep up a foundation to do this. The word “bastion” itself means an adjustment for defense or safe place. Azure Bastion is a […]

Host an ARO Workshop to Showcase Cloud-first Development

Azure Red Hat OpenShift (ARO) provides enterprises with a number of benefits, including the ability to simplify processes, focus on development, harness the power of DevOps, and reduce time to market. With ARO, you are able to iterate faster, deliver features quicker, and reach your market at a faster pace. ARO is a fully managed […]

2020 Domo Rookie of the Year

Perficient Digital Wins Gold dotCOMM Award for Cyber Security Site

Perficient Digital prides itself on producing exceptional work that transforms clients’ digital platforms. Together with a leading cybersecurity company, Symantec, we worked on the design and development of Support.Symantec.com which earned a gold dotCOMM award. Our submission included in-depth content and design strategy, along with consultation from our artificial intelligence (AI) team. As Symantec’s award-winning […]

Azure Site Recovery for On-Premises to Azure Disaster Recovery

Microsoft introduced Azure Site Recovery (ASR) in 2014.This Disaster Recovery as a Service (DRaaS) offering allows on-premises workloads to be replicated into Azure. Azure Site Recovery orchestrates and manages disaster recovery for Azure VMs, on-premises VMs, and physical servers. Azure site recovery support four types of Disaster Recovery as a Service: Azure to Azure site […]

Digital Transformation

3 Key Benefits of Integrating Azure Bots with Back-end Systems

In this previous blog post, we discussed 3 ways you can leverage the Microsoft Azure Bot Framework and Bot Service to provide employees within your organization an improved self-service experience. Today, we’ll discuss how these tools provide an integrated environment that seamlessly connects your existing knowledge bases and back-end platforms to your end users – […]

3 Ways to Leverage Azure Self-Service Bots in Your Organization

Today’s workforce is highly mobile, technology savvy and resourceful. It is more critical than ever to provide employees with real-time assistance and support that offers a positive employee experience. To maintain productivity, employees need the ability to do things such as initiate IT tickets or register for HR benefits at their convenience.  They also want […]

How bots can improve health plans' customer-member experience

Top Reasons to Consider Self-Service Azure Bots

By now, if your organization has had conversations about digital transformation, chances are they have included discussions around artificial intelligence such as bots. If not, it may be time to jump start that dialogue. As virtual assistants that can help perform simple, repetitive tasks, such as making a reservation or addressing customer queries or issues, […]

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