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Posts Tagged ‘Life Sciences’

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Connect with Us at SCOPE 2024!

SCOPE is only a few weeks away! The conference will take place on February 11-14, 2024, in Orlando, Florida. Still not registered? Click here! The SCOPE (Summit for Clinical Ops Executives) conference is a premier event in the field of clinical operations, providing a comprehensive platform for professionals to explore the latest trends and innovations […]

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How Process Mining Accelerates Efficiency for Highly Regulated, Customer-Obsessed Industries

This blog was co-authored by Carl Aridas and Joel Thimsen. In the dynamic environment of highly regulated industries like healthcare and financial services, leaders often balance competing goals to delight customers while cutting costs. This has challenged many organizations to better optimize and intelligently automate business processes and experiences.According to The Forrester Wave™: Process Intelligence […]

Client Success Story: Ensuring the Safety and Efficacy of Clinical Trials

Client   Our client was an American multinational corporation that develops medical devices, pharmaceuticals, and consumer packaged goods. Industry Background Better understanding and engaging patients and members has never been more critical than it is today. To meet clinical, business, and evolving consumer needs, healthcare, and life sciences organizations are focused on care delivery that enables […]

Healthcare & Life Sciences Takeaways from Dreamforce 2023

Dreamforce has come and gone, and our team proudly attended this year’s conference for a front-row seat to hear Salesforce’s latest innovations. These announcements ranged from AI-centric innovations to new Data Cloud features and everything in between. Takeaways from Dreamforce 2023 With a highly skilled team of Salesforce consultants and developers with Healthcare and Life […]


The 8 Unicorns In Healthcare And Biotech

Let’s talk about unicorns. What do unicorns have to do with business? According to Investopedia, a unicorn is an organization that has a valuation of more than $1 billion. No, that doesn’t mean companies like Oracle, Microsoft, or Apple (at least, not anymore). Unicorns are typically technology companies touted as start-ups with no proven track […]

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Addressing Information Overload: Personalize Interactions in the Moments That Matter

In the previous part of this series, we discussed how enterprise search can accelerate innovation with a single source of truth. In this part, we will explore the fifth and final way to address information overload with AI-powered search: personalize interactions in the moments that matter READ PART 4: Addressing Information Overload: Accelerate Innovation With […]

Focus And Dedication Got Her Far

Addressing Information Overload: Accelerate Innovation With a Single Source of Truth

In the previous addition of this series, we discussed how enterprise search can enable you to locate the subject matter expert you are looking for through a search results sidebar. This sidebar includes contact information related to the search term for quick and easy access. In this part, we will explore the fourth way to […]

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Pharmacovigilance and Medical Information Call Centers by “I Love Lucy”

  The medical information (MI) call center is part of a complex pharmacovigilance system. It may be the only opportunity to gather adverse and product quality data. It’s imperative that it operate efficiently. With a growing number of calls, it’s easy for a center to overrun. That can lead to team burn out, long wait […]

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Addressing Information Overload: Locate Subject Matter Experts in Your Organization

In the previous addition of this series, we discussed how enterprise search can deliver relevant results, even when what you are searching for has several names. In this part, we will explore the third way to address information overload with AI-powered search: locate subject matter experts in your organization READ PART 2: Addressing Information Overload: […]

Everything You Need To Know About Diet Pills

Addressing Information Overload: Deliver Relevant Information With AI-Powered Search

In part one of this series, we discussed how enterprise search can leverage the power of machine learning to automatically deliver the most relevant results and proactively recommend content. This facilitates easier information retrieval for compliance audits. In this part, we will explore the second way to address information overload with AI-powered search: deliver relevant […]

Digital Team Working On A Project In Big Office

Addressing Information Overload: Facilitate Easier Information Retrieval With AI-Powered Search

Do you spend hours each month searching for, but not always finding, the information you need to do your job? These are often not just ‘like-to-have’ files, but rather those that you actually need to complete your work. Other times, they are the ones that would help you do your job faster and better, if […]

Nurse Speaking To A Mother And Child

Activating Consumer Journey Maps Across Your Healthcare Organization

Chances are that your organization, wherever it sits in the healthcare ecosystem, has invested in a set of journey maps. These are tools, typically created as part of a marketing effort, that detail the journey your audiences take with your product or service. For example: How patients access care at your hospital How consumers discover […]

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