Posts Tagged ‘Life Sciences’

The Summer ‘24 release preview is out and will be generally available by mid-June! The latest release from Salesforce brings critical feature improvements for our friends in the Healthcare & Life Sciences (HLS) industry.  Of course, the hot topic in Tech over the last year has been Artificial Intelligence (AI). As Salesforce continues to beef […]

In December 2022, the Department of Health and Human Services released a bulletin announcing additional compliance requirements for healthcare marketers when it comes to third-party trackers. The guidance lays forth expectations for how healthcare organizations collect data on activities that take place on their website and mobile apps.   So, what’s the problem? Per the […]

SCOPE is only a few weeks away! The conference will take place on February 11-14, 2024, in Orlando, Florida. Still not registered? Click here! The SCOPE (Summit for Clinical Ops Executives) conference is a premier event in the field of clinical operations, providing a comprehensive platform for professionals to explore the latest trends and innovations […]

This blog was co-authored by Carl Aridas and Joel Thimsen. In the dynamic environment of highly regulated industries like healthcare and financial services, leaders often balance competing goals to delight customers while cutting costs. This has challenged many organizations to better optimize and intelligently automate business processes and experiences. According to The Forrester Wave™: Process […]

At the confluence of big data, patient involvement in their own health, and systems medicine, healthcare is undergoing a profound revolution — we are seeing a new medicine take form that is predictive, preventive, personalized, and increasingly participatory. What’s more, with the advent of superior data processing power and advanced analytics, we can also see […]

Client   Our client is an American multinational corporation that develops medical devices, pharmaceuticals, and consumer packaged goods. Industry Background Better understanding and engaging patients and members has never been more critical than it is today. To meet clinical, business, and evolving consumer needs, healthcare, and life sciences organizations are focused on care delivery that enables […]

Dreamforce has come and gone, and our team proudly attended this year’s conference for a front-row seat to hear Salesforce’s latest innovations. These announcements ranged from AI-centric innovations to new Data Cloud features and everything in between. Takeaways from Dreamforce 2023 With a highly skilled team of Salesforce consultants and developers with Healthcare and Life […]

During the past couple of years, medical and healthcare software development has been growing due to the digital transformation of the healthcare industry. The growing trend of digitalization in healthcare is driven by consumer demand for efficient and advanced treatment solutions. The overall spending on healthcare is expected to grow by the year 2023, according […]

Let’s talk about unicorns. What do unicorns have to do with business? According to Investopedia, a unicorn is an organization that has a valuation of more than $1 billion. No, that doesn’t mean companies like Oracle, Microsoft, or Apple (at least, not anymore). Unicorns are typically technology companies touted as start-ups with no proven track […]

In the previous part of this series, we discussed how enterprise search can accelerate innovation with a single source of truth. In this part, we will explore the fifth and final way to address information overload with AI-powered search: personalize interactions in the moments that matter READ PART 4: Addressing Information Overload: Accelerate Innovation With […]

In the previous addition of this series, we discussed how enterprise search can enable you to locate the subject matter expert you are looking for through a search results sidebar. This sidebar includes contact information related to the search term for quick and easy access. In this part, we will explore the fourth way to […]

  The medical information (MI) call center is part of a complex pharmacovigilance system. It may be the only opportunity to gather adverse and product quality data. It’s imperative that it operate efficiently. With a growing number of calls, it’s easy for a center to overrun. That can lead to team burn out, long wait […]