Posts Tagged ‘Life Sciences’

Let’s talk about unicorns. What do unicorns have to do with business? According to Investopedia, a unicorn is an organization that has a valuation of more than $1 billion. No, that doesn’t mean companies like Oracle, Microsoft, or Apple (at least, not anymore). Unicorns are typically technology companies touted as start-ups with no proven track […]

In the previous part of this series, we discussed how enterprise search can accelerate innovation with a single source of truth. In this part, we will explore the fifth and final way to address information overload with AI-powered search: personalize interactions in the moments that matter READ PART 4: Addressing Information Overload: Accelerate Innovation With […]

In the previous addition of this series, we discussed how enterprise search can enable you to locate the subject matter expert you are looking for through a search results sidebar. This sidebar includes contact information related to the search term for quick and easy access. In this part, we will explore the fourth way to […]

  The medical information (MI) call center is part of a complex pharmacovigilance system. It may be the only opportunity to gather adverse and product quality data. It’s imperative that it operate efficiently. With a growing number of calls, it’s easy for a center to overrun. That can lead to team burn out, long wait […]

In the previous addition of this series, we discussed how enterprise search can deliver relevant results, even when what you are searching for has several names. In this part, we will explore the third way to address information overload with AI-powered search: locate subject matter experts in your organization READ PART 2: Addressing Information Overload: […]

In part one of this series, we discussed how enterprise search can leverage the power of machine learning to automatically deliver the most relevant results and proactively recommend content. This facilitates easier information retrieval for compliance audits. In this part, we will explore the second way to address information overload with AI-powered search: deliver relevant […]

Do you spend hours each month searching for, but not always finding, the information you need to do your job? These are often not just ‘like-to-have’ files, but rather those that you actually need to complete your work. Other times, they are the ones that would help you do your job faster and better, if […]

Chances are that your organization, wherever it sits in the healthcare ecosystem, has invested in a set of journey maps. These are tools, typically created as part of a marketing effort, that detail the journey your audiences take with your product or service. For example: How patients access care at your hospital How consumers discover […]

Kari Blaho-Owens, Ph.D., is Perficient’s Director of Pharmacovigilance, Safety, and Regulatory Affairs. She leads a team that provides PV, regulatory, risk management knowledge, and consulting to pharma and CROs. Perficient also hosts PV-related applications, configure, validate and maintain PV adverse event databases, and reporting solutions. At the end of the day, we contribute to patient […]

Customers’ expectations for their shopping experiences have drastically altered, largely in part due to Amazon. Gone are the days where you have to run to Foot Locker or Toys “R” Us to buy presents for your kids. Place an order online, and in some cases, get it delivered the same day. The COVID-19 pandemic forced […]

–Prabha Ranganathan and Ruby Lin contributed to this blog. Understanding how AI/ML can be used for innovative life sciences-related use cases is an area our industry lags. In this blog post, we’ll discuss several use cases in which unique AI models can be used to resolve critical issues effectively: NLQ (Natural Language Querying) – We […]

On June 22nd, 2021, Perficient’s Director of Healthcare Strategy David Allen joined forces with Susan Collins, Twilio’s Global Head of Healthcare Services, to discuss what they are seeing in the Healthcare and Life Sciences industry, how customer engagement solutions are being utilized to new extents, and what the future holds for digital health as a […]