Meet Sean Brundle, Lead Technical Consultant, Sitecore Sean’s dedication to excellence and passion for continuous growth have defined his 10-year journey at Perficient, culminating in his recent promotion to Lead Technical Consultant. As a remarkable people leader, his commitment to professional development and mentoring his team across diverse technologies exemplifies Perficient’s promise to challenge, champion, […]
Posts Tagged ‘CX Optimization’
The Three Pillars of Getting Voice AI Right: Data, Design, and Deployment
Customer Contact Week is just around the corner! In preparation, I sat down with our Senior Solutions Architect, Miles Phillips, to dive deeper into the key pillars of Voice AI: Data, Design, and Deployment. Miles provides insights on how businesses can optimize their AI strategies to enhance customer interactions and drive real results. Voice AI […]