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iHelp Lifecycle and Version Control in Life sciences

Previously, I examined how to develop content and implement iHelp. In this final installment I discuss the iHelp lifecycle and control. iHelp comes with a built-in version control system. When you create a new iHelp article, it starts at version 0, with a status of “In Progress.” You then enter and edit the content, testing […]

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When is Oracle’s iHelp Useful?

Previously, I outlined how iHelp can assist administration. This blog will highlight the useful cases of Oracle’s iHelp. iHelp is useful for tasks of different complexity. You can use iHelp for short data entry-type tasks, like entering a new subject for a site in which you list out the steps and give field descriptions and […]

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Oracle’s iHelp Assists Administration

My last blog looked at the end-user benefits that iHelp provides. This installment explores how Oracle’s iHelp can assist administration. iHelp also has plenty of benefits in terms of administration. One of the great parts about this help system is that no back-end configuration needed – no use of Siebel Tools required. You can make […]

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End-User Benefits of Oracle’s Cloud Siebel CTMS iHelp

Previously, I discussed iHelp and all the assistances it provides. This blog looks at the end-user benefits that Oracle’s Cloud Siebel CTMS iHelp provides. One of iHelp’s key end-user benefits is that the content is available on demand, directly in Siebel – there’s no need to dig through a user manual or even divert your […]

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What is Oracle’s Siebel CTMS iHelp Program?

Previously, I introduced iHelp and how this program can help you work Oracle’s Cloud Siebel CTMS. This blog will analyze with iHelp truly is. iHelp is a context-sensitive, interactive, and highly customizable on-screen help tool. It keeps track of where you are in the system and adjusts content accordingly. It is interactive in that it […]

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Implementation of Siebel CTMS in the Oracle Cloud: Session Recap

Yesterday, I was fortunate to have been able to present with Pfizer at Oracle Health Sciences Connect 2019 on Perficient’s implementation of Oracle’s Siebel Clinical Trial Management Systems (CTMS) in the Oracle Cloud for the company. On stage at @OracleHealthSci Connect with @pfizer, discussing our implementation of #Siebel CTMS in the #Oracle #Cloud for the […]

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Right Around The Corner: Oracle Health Sciences Connect 2019

Oracle Health Sciences Connect is a unique conference that brings thought leaders together to share deep industry knowledge and best practices that revolve around clinical and safety applications. This year, the event takes place in Philadelphia from April 9–10, 2019. Perficient will deliver three presentations throughout the conference, and we invite all of you to […]

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Working With Multiple LOCAL_XE Databases In Siebel IP2016

In Siebel IP2016, the Sybase database was replaced with Oracle’s own XE database. The switch has presented some advantages and some drawbacks. One of the advantages is that you can have multiple instances. In my case, I have one instance for each IP2016 project that I am working on. This is the blog that I […]

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What Is OracleXEConfig?

A new utility was provided with Siebel version 16.0 (i.e., IP2016) that is quite useful. OracleXEConfig allows you, as a developer, to have multiple Oracle XE instances on your computer and enables you to quickly switch to one that is active. It also allows you to create empty local databases. This is extremely useful if […]

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How To Free Up Disk Space For The Installation Of Siebel IP2016

I recently started working on a project where I am using Siebel IP2016. IP2016 uses Oracle XE for local development and requires a lot of free disk space to create and initialize the local database. I use Oracle’s excellent (and free!) VirtualBox version 5.2.8. The specific virtual machine that I was using was a Windows […]

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How To Fix A Report Timeout Issue In Siebel 8.1.1.9 And Earlier

Recently, a client running Siebel 8.1.1.4 had developed a complex report. If the report were run for a small-to-medium set of data (controlled by querying the data in the user interface (UI)), the report would complete successfully. However, if the report were run for the entire set of data, the report would fail after a […]

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Top 5 Pharma & Medical Device Blog Posts From December 2017

Now that January is here, I thought it would be neat to look back at what our readers found most interesting last month. Below are the top five blog posts Perficient’s life sciences practice wrote in December – they’re ranked in order of popularity, with number one being the most viewed piece. Shared Investigator Platform (SIP) Struggles […]

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A Compliant Do-Over For Regulated IT Systems

You know how you implemented that regulated IT system a few years ago, and it was all shiny and new, and then it went through a bunch of change controls and the validation documentation got kind of unwieldy, and now you’re kinda wishing you could start over with a clean slate, but without losing the […]

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Release Notes: Oracle/Perficient’s Clinical Apps [December 2017]

Perficient’s Life Sciences practice regularly monitors the software release notes for several Oracle Health Sciences applications, as well as our own clinical and safety systems. The systems covered in our review are: Oracle Systems Argus Safety Oracle Clinical/Remote Data Capture (OC/RDC) Thesaurus Management System (TMS) Perficient Systems ASCEND (Siebel CTMS) Generally speaking, we review release […]

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How To Fix Problems With Clinical Site And Investigator Payments

This is perhaps the biggest complaint we hear from both sponsors/contract research organizations (CROs) and sites/investigators. Sponsors and CROs dedicate countless resources to researching and addressing payment questions and concerns raised by site personnel, and site personnel often feel frustrated, undervalued, and distrustful of sponsors and CROs that do not pay them as promised. When […]

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How To Fix Having Outdated Contact Details For Clinical Sites

At first glance, having outdated contact information for sites might seem like a pretty minor issue. But when it results in delays related to required documents, monitoring visits, or clinical supplies, the issue quickly becomes more serious. It might be easy to keep a sponsor or contract research organization (CRO) in the loop when a […]

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Release Notes: Oracle/Perficient’s Clinical Apps [November 2017]

Perficient’s Life Sciences practice regularly monitors the software release notes for several Oracle Health Sciences applications, as well as our own clinical and safety systems. The systems covered in our review are: Oracle Systems Argus Safety Oracle Clinical/Remote Data Capture (OC/RDC) Thesaurus Management System (TMS) Perficient Systems ASCEND (Siebel CTMS) Generally speaking, we review release […]

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How To Change The Column Text Length In Siebel

In Siebel, we often find ourselves creating new extension columns and reusing unused business component fields for different purposes. But, how do you manage a situation in which an existing field has been created with a column text length that is larger than what you want? Let us look at an example. In this scenario, […]

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Release Notes: Oracle/Perficient’s Clinical Apps [October 2017]

Perficient’s Life Sciences practice regularly monitors the software release notes for several Oracle Health Sciences applications, as well as our own clinical and safety systems. The systems covered in our review are: Oracle Systems Argus Safety Oracle Clinical/Remote Data Capture (OC/RDC) Thesaurus Management System (TMS) Perficient Systems ASCEND (Siebel CTMS) Generally speaking, we review release […]

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Release Notes: Oracle/Perficient’s Clinical Apps [September 2017]

Perficient’s Life Sciences practice regularly monitors the software release notes for several Oracle Health Sciences applications, as well as our own clinical and safety systems. The systems covered in our review are: Oracle Systems Argus Safety Oracle Clinical/Remote Data Capture (OC/RDC) Thesaurus Management System (TMS) Perficient Systems ASCEND (Siebel CTMS) Generally speaking, we review release […]

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