Posts Tagged ‘Conversational AI’

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Perficient Earns Additional Google Cloud Partner Expertise Designations

Shortly before the new year, Perficient earned six additional Google Cloud Expertise designations. We are excited to announce that we have earned two additional Expertise designations this quarter: E-commerce App Modernization and Conversational Design.     E-Commerce App Modernization Perficient has demonstrated success in migrating e-commerce platforms to the cloud. We helped a multinational healthcare […]

Healthcare bot for call centers during COVID-19 crisis

Chief AI Strategist Chats About COVID-19 Healthcare Bots

Unless you’ve been hiding under a rock (social distancing?), you know that healthcare providers worldwide are facing major challenges related to the coronavirus (COVID-19) outbreak. One of these challenges is the rapid spike in call volume overwhelming call centers and providers. Many of the calls pouring in require human support to answer questions, but staffing […]