Posts Tagged ‘communities’

Empower Employee Ideas with Communities

Employees are the people who interact with their brands daily. Doesn’t it make sense they would have some of the best ideas? Let Your Employees’ Voices Be Heard Online community platforms, intranets, and other social engagement tools offer a unique way for your workforce to collaborate. But why not also leverage the power of your […]

Lower Employee Attrition with Salesforce Employee Communities

As more and more companies start to realize the value of making their employees happy, there comes the need for community within the workforce. Having an employee community where employees can go to stay engaged, voice ideas, and get questions answered go a long way in lowering employee attrition. Enter Salesforce Employee Communities That’s where […]

Top 4 Spring ’18 Community Features to be Excited About

It’s that time of year again — the holidays are over, but we have something even better to look forward to: the Spring ’18 Release! I’m going to try to temper my exclamation points, bolds and all caps, but let me tell you, this release is beyond exciting! Let’s break down the Top 4 Areas […]

The Race to Connect with Customers in a Whole New Way

Perficient had the honor of participating in Cox Automotive’s first-ever Salesforce Summit earlier this year at their company headquarters in Atlanta. As our client, it was so exciting to not only see 150 business and technology leaders we work with, from across the more than 25 brands Cox Automotive owns, come together to share and learn from other […]

Increasing Employee Engagement – Salesforce Community Cloud #DF16

When we think of the Salesforce Community Cloud, we traditionally think of a partner portal or an external-facing community. Salesforce is positioning the Community Cloud for employees. Key attributes of this vision are similar to what we expect as consumers. They include: Relevant, up-to-date information Effortless access to systems and apps Open, transparent collaboration Ability […]

A Partner Community for Financial Services – Tips From #DF16

I mentioned the Zurich partner community in one of my previous Dreamforce blog posts about the Salesforce Community Cloud Keynote. Here, I’ll dive deeper into the details of a presentation dedicated to financial services partner communities. Kimberley Zatlyn from Salesforce started the session and reiterated the same statistics that were presented in the keynote presentation. Paul […]

#DF16 Community Cloud Keynote: Insights Into Business Use

The Community Cloud keynote at Dreamforce 2016 presented tons of great insights from some of the world’s leading companies. Here are some statistics on Community Cloud: 90 million members on Community Cloud in 3 years 10K active communities 240K Chatter networks In 2016, Community Cloud delivered more than 100 new features. What are these people doing with […]

Top 3 New Salesforce Community Cloud Features in Spring '16

Top 3 New Salesforce Community Cloud Features in Spring ’16

For those of you who don’t have time to read the Salesforce Spring ’16 Release Notes, here are the top three new Community Management Console features that you need to know about: Target Your Recommendations to Specific Audiences The personalization of marketing is becoming ever more important in a world where customization of products is […]

Unlock the Power of Partner Engagement

Cloud Trend #5: Unlock the Power of Partner Engagement

Psssttt! Wanna know a secret? Of course you do! Rumor has it the secret to growing your channel business (and you bottom line) is – partner engagement. You might be thinking (well duh, that’s a given). What you may not have realized is that the rules and means of engagement have changed. Cloud continues to have an […]

Cloud Trend #4: Engaging Your Online Community of Customers

We do a lot of blogging about online or digital communities here at Perficient. Why is that? We firmly believe that communities are the backbone for creating the next-generation digital experience. As you think about your organization’s digital transformation, and how you can extend the power of Salesforce’s CRM and cloud platform to enhance the customer experience, […]

Why Spring ’16 is Game Changing for Salesforce Communities

If you have not yet had a chance to read the Spring ’16 release notes that came out yesterday, go read them now and skip right down to the Communities section because the Spring ’16 features are truly game-changing for Salesforce Community Cloud. After reading through the release notes yesterday, I emailed one of our […]

Top 10 Salesforce Posts of 2015

The Year in Review | Top 10 Salesforce Posts of 2015

  2015 is almost behind us, along with over 120 blog posts that can help you use Salesforce in your business. We have sorted through all of that content and pulled together the list of your top 10 favorites. Ten | DF15: The Pardot Roadmap: What to Expect in Upcoming Releases In this post, we […]

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