Posts Tagged ‘commerce’

As a global AI-first consultancy, we’re driving meaningful results through AI-powered innovation and digital transformation, creating lasting impact for businesses and their customers. Our thought leaders actively engage with top global analyst firms, including Forrester, IDC, and more. These partnerships not only validate our capabilities but also amplify the impact we deliver to our clients […]

We are proud to share that Perficient has been recognized among notable providers in The Commerce Services Landscape, Q3 2025, Forrester’s authoritative overview of 40 global providers authored by Principal Analyst Chuck Gahun. We believe this recognition highlights Perficient’s role as a systems integrator driving innovation across the commerce ecosystem. Why This Recognition Matters We […]

Well, that was a lot to unpack. The Apple event today, announcing iOS 26 and the iPhone 17, truly lived up to the “Awe Dropping” invitation, and not just because of the new iPhone 17 Air’s ridiculously thin design. While the new 24MP selfie camera, the upgraded 48MP Telephoto lens on the Pro models, and […]

If you wish to launch your Optimizely Configured Commerce site, one of our first steps will be setting up your cloud project. This step is crucial, as it forms the technical backbone of your eCommerce environment and ensures everything starts off on the right foot. Provisioning a cloud project involves setting up and configuring all […]

With a month to go before Contact Center Week, the largest CCW event to date in Las Vegas, we took a moment to sit down with Colleen Eager, a senior solutions architect to learn how to navigate this conference. She’s here to help you stay focused on what matters most, and understands that it’s easy […]

Read more about my thoughts on ecommerce returns on MarTech.   With global ecommerce still on the rise, there’s been a corresponding increase in returns. About 30% of online purchases are returned, compared to just 8.89% from physical store sales. The financial impact is significant, with an estimated annual cost of $400 billion in the […]

Shoptalk held its first ever Fall conference in Chicago this past week and our very own Justin Racine, Principal of Unified Commerce, was present to take it all in. This year’s theme was 007, so Justin was on a reconnaissance mission to gain as much information on retail and commerce trends as possible. Here’s a […]

Justin Racine, Principal of Unified Commerce Strategy, recently wrote a blog for CMSWire on the various consumer shifts and impacts AI has had on ecommerce. With his extensive experience in ecommerce platforms, he has strong predictions for the future of ecommerce with AI’s growing influence. Here are the highlights of those insights. Conversational Ecommerce is […]

What Makes Salesforce a Leader in B2B E-Commerce: Key Takeaways from the Forrester Wave Q2 2024 Michael Affronti, Executive VP & GM of Commerce Cloud at Salesforce, recently expressed his excitement on LinkedIn about Salesforce being named a Leader in the Forrester Wave: Commerce Solutions for B2B, Q2 2024 report. This achievement highlights Salesforce’s reputation […]

For most businesses, the holiday season is a critical time that often accounts for a significant portion of annual sales.  To properly capitalize on this opportunity, companies must ensure their product information is accurate, consistent, and compelling across all channels.  This is where Product Information Management (PIM) systems come into play. A best of class […]

This holiday season, what difference will 3.6 seconds make? For your e-commerce site’s load time, it will mean a significant difference in revenue. Slow page load times directly correlate to decreased profitability and conversions. For example, a page loading in 2.4 seconds converts at 2%, while a page taking 6 seconds to load will only […]

In IBM Sterling OMS, Exception Handling is the procedure for managing deviations from the normal order processing flow – including incorrect pricing, missing information, inventory issues, stock shortages, payment issues, or shipping errors – which require immediate attention to preserve service quality and operational continuity. Retail businesses manage order processing and exception handling through manual […]